Social Media

Top Keynote Speakers: SAP Financial Services Forum London 2014

Top Keynote Speakers: SAP Financial Services Forum London 2014

VisibleBanking.com’s Christophe Langlois was invited to join the line up of top keynote speakers at the SAP Financial Services Forum 2014 and discuss the business impact of social media on customer experience. Following a few successful speaking engagements with them over the years, SAP invited me to deliver the final keynote session on the first [...]

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86% of US Insurers Will Invest More in Social Media in 2015

86% of US Insurers Will Invest More in Social Media in 2015

A recent Moody’s survey of US life insurers and P&C insurers revealed that 86% of them expect to increase their social media insurance presence in 2015. Following a recent LIMRA survey confirming that almost every US life insurance firm has a social media program, Moody’s released the results of their own survey on social media [...]

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Social Business

Top Social Business Leaders: Wendy Arnott – TD Bank’s VP of Social Media

Top Social Business Leaders: Wendy Arnott – TD Bank’s VP of Social Media

Wendy Arnott, TD Bank’s VP of Social Media and Digital Marketing was recognized by the Economist Intelligence Unit as one of the top 25 Social Business Leaders in 2014. Earlier this month, the prestigious the Economist Intelligence Unit recognised TD Bank‘s Wendy Arnott as one of the top 25 social business leaders in 2014. The [...]

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10 Top Insights Driving the Digital Disruption [INFOGRAPHIC]

10 Top Insights Driving the Digital Disruption [INFOGRAPHIC]

This infographic on digital disruption highlights the key results from the German digitisation consumer report 2014 published recently by Roland Berger Strategy Consultants. To support the recent launch of their German digitisation consumer report 2014, the Roland Berger team put together an infographic entitled ‘The Three Streams of Digital Disruption‘.   You will find below [...]

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Social Customer

Google’s Head of Retail EMEA on the Zero Moment of Truth

Google’s Head of Retail EMEA on the Zero Moment of Truth

In this video, Andy Burgess – Google’s Head of Retail EMEA highlights the importance of the zero moment of truth in social commerce. I invite you to watch this youtube video recently uploaded by the Google Enterprise team on the Zero Moment of Truth, ‘Atmosphere London 2014 – Andy Burgess – Interview‘. Andy Burgess – [...]

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Barclays Convinces Skeptic Mobile Banking Customers [VIDEOS]

Barclays Convinces Skeptic Mobile Banking Customers [VIDEOS]

Barclays bank aims to convince banking customers of the value of mobile banking with a tactical video marketing experiment tapping a limited form of the voice of the customer. Driving self-servicing is critical to any financial services firm, and mobile banking plays a critical part in strengthening the relationships with your banking customers. Barclays Bank [...]

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Lifestyle

ALS Ice Bucket Challenge: Global Social Business Banking Edition

ALS Ice Bucket Challenge: Global Social Business Banking Edition

VisibleBanking.com’s Christophe Langlois took up the ALS Ice Bucket Challenge and challenged four global social business banking leaders from Barclays, Standard Chartered, Axa and IBM. Unarguably, the ALS Ice Bucket Challenge viral phenomenon is much bigger in the US than anywhere  else. I decided to jump on the bandwagon and accept the Ice Bucket Challenge [...]

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5 Hilarious Spoof Videos: House of Thrones, Google Guy, Titanic, 1D, Dog Magic

5 Hilarious Spoof Videos: House of Thrones, Google Guy, Titanic, 1D, Dog Magic

5 of the funniest spoof videos on YouTube now: House of Thrones, the Google Guy (part 2), One Direction’s story of my life, Titanic’s honest trailer and some dog magic. On Visible Banking, I cover essentially the topics of social media and digital innovation with a key focus on financial services. Earlier this year, I [...]

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Other Recent Articles

50% of Firms Don’t Differentiate Social Media Marketing from Social Business [STUDY]

50% of Firms Don’t Differentiate Social Media Marketing from Social Business [STUDY]

| August 15, 2014 | 1 Comment

50% of firms don’t differentiate social media marketing from social business: ten top insights from the 2014 social business benchmark study by the Leader Networks. The Leader Networks released the results of the 2014 edition of their social business benchmark study. Those results demonstrate once again that marketing still largely dominates the social media budget in most [...]

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FinovateFall 2014: 70 Best FinTech Demos, 1,300+ Finance Professionals [DISCOUNT]

FinovateFall 2014: 70 Best FinTech Demos, 1,300+ Finance Professionals [DISCOUNT]

| August 14, 2014 | 0 Comments

Make sure you register to FinovateFall 2014 (NYC, 23-24 September). You don’t want to miss this most valuable tech event with 70 demos of the most innovative fintech and over 1,300 delegates. I’ve been a big supporter of the Finovate events since I attended the very first one in New York City, back at the end of [...]

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The Importance of Digital Innovation in Private Banking [INTERVIEW]

The Importance of Digital Innovation in Private Banking [INTERVIEW]

| August 13, 2014 | 0 Comments

In her interview with Euromoney Magazine, Citi Private Banking’s COO, Dena Brumpton highlights the importance of digital innovation and client experience in wealth management. Euromoney Magazine recently published the short video above as part of the Euromoney Innovations in Wealth Management Awards. Dena Brumpton: “Innovation in private banking is critical and the bottom line is it’s [...]

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The World’s Top 25 Social Business Leaders

The World’s Top 25 Social Business Leaders

| August 11, 2014 | 0 Comments

In partnership with IBM, the Economist Intelligence Unit released their 2014 selection of the top 25 social business leaders globally. I thought I’d share this list of top social business influencers which includes some of the highest profile individuals and organisations in the social media and the social business spaces. The Economist Intelligence Unit adopted [...]

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