OTHER Recent Articles

The Importance and Challenges of Trust in Omnichannel Banking [VIDEO]

| July 30, 2014 | 0 Comments
The Importance and Challenges of Trust in Omnichannel Banking [VIDEO]

In this short EFMA video, Wells Fargo’s Tim Collins highlights the importance of trust in banking and the key challenges to build it and provide it consistently in an omnichannel environment. I invite you to watch the video above with my friend Tim Collins – SVP Experiential Marketing at Wells Fargo. Tim highlights the multiple [...]

Continue Reading

Banking Innovation Leader Guarantees Customer Information is Private and Safe

Banking Innovation Leader Guarantees Customer Information is Private and Safe

Big data, PFM and social media each present an immense opportunity to better target, empower and serve banking customers. CommonWealth Bank guarantees customer privacy and safety of personal information. A couple of days ago, I came across this 5-video series on innovation and customer privacy on the CommonWealth Bank of Australia YouTube channel. In the [...]

Continue Reading

TEB Banks on Wearables with First Banking App for Latest Samsung SmartWatch

TEB Banks on Wearables with First Banking App for Latest Samsung SmartWatch

Wearables. BNP Paribas TEB is pushing the mobile banking innovation envelope once again with world’s first banking application for Samsung Galaxy Gear 2 smartwatch. Yesterday, TEB‘s Head of Mobile Financial Services and new technology implementation made me aware of their latest mobile banking innovation. Just six month after launching Turkey’s first financial application on Google Glass, the [...]

Continue Reading

WRAP UP Financial Times 2014 Retail Banking Conference

WRAP UP Financial Times 2014 Retail Banking Conference

Top photos and insights from the Financial Times 2014 Retail Banking Conference on digital banking, social media and innovation.  The Event was sponsored by Capgemini. I just wanted to publish a short wrap up article on the Financial Times 2014 Retail Banking Conference which took place earlier this week. Despite a severe tube strike paralysing [...]

Continue Reading

Social Media and Digital Banking Innovation at the Asian Banker Summit 2014

| April 28, 2014 | 0 Comments
Social Media and Digital Banking Innovation at the Asian Banker Summit 2014

Visible Banking’s Christophe Langlois was invited by the Asian Banker Summit 2014 team to speak and moderate a few sessions on social media and digital banking innovation. Last year, I had a great time contributing to the prestigious Asian Banker Summit for the first time.  I delivered a keynote and joined a couple of panel [...]

Continue Reading