Top 10 Videos: Mobile Banking Innovation, Crowdsourcing Insurance, Video Call Centre

Our Visible Banking Top 10 videos this week: Mobile Banking Innovations by Moven / Swedbank / PrivatBank, Crowdsourcing Insurance by NRMA, Video Call Centre by Defence Bank, Social Media Banking by UBS.

In our new ‘Top 10 YouTube Videos‘ series, we plan to share on weekly basis our selection of the videos not to be missed on the topics covered on Visible Banking.

We also invite you to check the latest best practices and thought leadership pieces on social media, social customer and social business.

This is our selection for 11th-17th February 2013.  Please flag any missing top videos and share your comments here on our blog, or via twitter (@Visible_Banking).

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Innovation – Defence Bank launches Australia’s first Video Call Centre

Mobile Banking – Moven.com How to use MoneyPulse™

Mobile Banking – PrivatBank “SmartPhone as remote control” technologies, FinovateEurope2

Innovation – Swedbank’s new mobile bank

Mobile – Alfa Insurance Access

Crowdsourcing – NRMA Car Creation – Insurance Australia Group

Social Media – Social Media @ UBS

Agents – Farmers Insurance Buchanan Agency – Round Rock TX Insurance Agent.

Mobile Banking – Fifth Third Bank’s Love Commercial – Love in a Curiously Mobile Life.

Interviews – Anthony Thomson Interview – Warwick Economics Summit 2013

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So, how did you find our selection of youtube videos this week on Mobile Banking Innovations by Moven, Crowdsourcing Insurance by NRMA, Video Call Centre by Defence Bank, Social Media Banking by UBS?  Any major misses?

We invite you to share your views and your own Top 10 YouTube Videos on our comment section, via twitter or on our Facebook page.

[tweet https://twitter.com/Visible_Banking/status/303431977023987712]