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Top 10 Videos: Banking Social Customer Care, Insurance Customer Stories Facebook, Social Media

Top 10 Youtube Videos by Visible Banking [Weekly Roundup]

Our Visible Banking Top 10 videos this week: Deutsch Bank’s social customer care strategy, AAMI’s customer stories facebook contest, mobile insurance and  social media banking.

Top 10 Youtube Videos by Visible Banking [Weekly Roundup]In our new ‘Top 10 YouTube Videos‘ series, we plan to share on weekly basis our selection of the videos not to be missed on the topics covered on Visible Banking.

We also invite you to check the latest best practices and thought leadership pieces on social media, social customer and social business.

This is our selection for 4th-10th February 2013.  Please flag any missing top videos and share your comments here on our blog, or via twitter (@Visible_Banking).

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Social Customer CareDeutsche Bank Kundenservice. Jetzt auch auf Twitter und Facebook

Social CustomerAAMI – Dings of Our Lives

StudentsCommonwealth Bank Graduate Show – Financial Services

Mobile BankingBreeze Adopt a Feature

InsuranceCyberEdge by AIG: Tools for Tomorrow

CEOING Direct – CEO Arkadi Kuhlmann – Building a Brand

MobileThe Young Driver app – Find out how safe your driving is

Mobile Banking – Better Than Cash: Mobile Banking on the C4J project of USAID/Indonesia

Social MediaSocial Media and the role it’s playing in the banking industry in Australia

MobileDéclarer un sinistre avec votre mobile grâce à l’appli PacifiCA du Crédit Agricole

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So, how did you find our selection of youtube videos this week on Deutsch Bank’s social customer care strategy, AAMI’s customer stories facebook contest, mobile insurance and social media banking?  Any major misses?

We invite you to share your views and your own Top 10 YouTube Videos on our comment section, via twitter or on our Facebook page.

[tweet https://twitter.com/Visible_Banking/status/301028530031050752 witdth=’700′ lang=’en’]

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Written by Christophe Langlois

Based in London, Christophe is an entertaining social media keynote speaker and a trusted advisor to the global financial services industry on the topics of social media, social business and digital innovation.

Christophe has contributed to over 140 events in 18 countries.

Currently, Christophe is 'Social Media Senior Managing Consultant' at IBM Interactive Experience. He's also a Digital Advisor at the Financial Services Forum and the Moller Centre (part of the Churchill College in Cambridge).

Christophe's views on VisibleBanking.com are his own, not necessarily his employer's.

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