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  • iPad ‘Bank Bully’ Banking Game [Mobile App Video Review #1]

    The Visible Banking Team recorded a short video review of the ‘Bank Bully’ app for iPad and iPhone.  It is a basic game which might help relieve your stress by throwing random things at a banker. Here, we are trying out a new video series on http://www.VisibleBanking.com.  We aim to publish on regular basis a number of […] More

  • American Express Leverages Twitter Brilliantly (Again) with ‘Sync’

    In early March 2012, American Express confirmed its position as king of social media in financial services. The leading us-based cards and payments company launched  another brilliant initiative on twitter: ‘Sync’ which enables cardholders to connect their credit card to their twitter accounts and enjoy discounts at Amex’s leading merchants by tweeting specific hashtags. I […] More

  • EuroInvestor.com’s CEO on Innovation, Copy Trading, Cockpit [INTERVIEW]

    Last month, the day after Finovate Europe 2012, I had the opportunity to spend a couple of hours with Jeff Saul, the CEO of EuroInvestor.com. I recorded a video interview with Jeff who shared his vision on digital innovation, copy trading, forex online communities and demoed their new fully customizable and sharable dashboard ‘cockpit’. Wealth and Investments […] More

  • Two Thai Banks are Leading in APAC with 136k Followers [Twitter Top 10]

    You will find below our financial services Twitter Top 10 in the Asia Pacific (APAC) region.  Currently, two leading thai banks are topping the chart comfortably with an aggregated 130k followers. Since March 2009, my team have been tracking and benchmarking how the global financial services industry is using social media to engage with their […] More

  • Banesco is the Leading Bank in LATAM with 100k Followers [Twitter Top 10]

    You will find below our financial services Twitter Top 10 in the Latin America (LATAM) region.  Currently, Banesco is the clear leader with a sizable follower base of over 100,000. Since March 2009, my team have been tracking and benchmarking how the global financial services industry is using social media to engage with their customers […] More

  • Unum’s Head of Strategic Marketing on Social Media & Ask Unum [INTERVIEW]

    Last Friday, I met Tim Jackson – Head of Strategic Marketing at the Hilton London Bridge.  We talked about his first year at Unum, the leading income protection provider in the UK, their social media strategy, and the importance of digital engagement as part of ‘Ask Unum’ and their educational campaign ‘Back Up Plan’ for employees, advisors […] More

  • Axa Offers 50,000€ to Support the Launch of its Retail Banking API

    Today, and a couple of months after Fédération Nationale du Crédit Agricole, Axa Banque announced the launch of its own banking API and ‘app store’.  How much buzz and traction will Axa Banque generate with this 50,000€ contest? With this initiative, the French financial institutions demonstrate once more their leading position at the forefront of digital innovation.  How does […] More

  • XBox Most Active Twitter Account for Customer Care with 1k Tweets [Top 10]

    In Q4 2011, we started tracking over 200 twitter accounts dedicated to customer support, over and beyond financial services, all across industries, wordwlide.  XBox Support is the most active twitter account for customer care with over 1,000 tweets daily. Since March 2009, my team have been tracking and benchmarking how the global financial services industry […] More