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  • Global Top 20 Twitter Accounts Financial Services August 2013

    Global Top 20 Twitter Accounts in Financial Services [17.6M Twitter Followers]

    My Visible Banking Team now tracks over 3,000 twitter accounts (banking, insurance, investment, cards and payments) in 89 countries. Check our top 20 twitter accounts in financial services globally (August 2013). Back in March 2009, my Visible Banking team started tracking twitter accounts and facebook pages from the worldwide financial services industry.  We are proud to be tracking now 3,051 twitter accounts […] More

  • LigaBBVA Reaches 1 million Twitter Followers Social Media Banking

    BBVA Reaches 1 MILLION Twitter Followers with Liga BBVA Football

    Social media banking. Last month, BBVA reached an outstanding milestone on twitter with 1 MILLION twitter followers, football supporters of la Liga BBVA. My Visible Banking Team now tracks 3,000+ twitter accounts (banking, insurance, investment, cards and payments) globally: over 17 million twitter followers from 88 countries (1st August 2013). Congratulations to BBVA (@LigaBBVA) for recently reaching no less than 1,000,000 twitter followers! […] More

  • Gamification BBVA Game Wins Banking Innovation Award with its 100k Players

    Gamification: BBVA Game Wins Banking Innovation Award with its 100k Players

    Banking gamification. BBVA Game wins banking innovation award with its 100,000 active players just six month after launch. The game aims to encourage the use of the bank’s online services. Spanish bank BBVA (@bbva) promotes a new initiative called BBVA Game which awards customers prizes for doing web operations and watching videos about their bank and products. […] More

  • Nami 'Banking Group BBVA Tops Global Social Media Sustainability Index 2012'

    Banking Group BBVA Tops Global Social Media Sustainability Index 2012

    Banking group BBVA tops Global Social Media Sustainability Index 2012, an annual review on the in-depth analysis on the best practices of social media to communicate corporate social responsibility (CSR) and sustainability. Created by SMI and Custom Communication, the list in 2012 is dominated by 27 consumer goods, 14 industrial goods, 11 financial services, and […] More

  • Spanish Bank Launches Mobile App Tapping QR Codes For P2P Payments

    Spanish Bank Launches Mobile App Tapping QR Codes For P2P Payments

    Spanish bank ‘La Caixa’ launched a mobile app tapping QR codes for P2P payments. This new application, called Transfi, allows users to transfer of funds P2P automatically using QR codes. The service facilitates and calculates exact amounts, send messages or email reminders, facilitates sharing costs, sends notices for pending charges and payments, and allows automatic […] More

  • New Generation Banking Mobile Banking Revolution Spain

    Spain’s New Generation Banking: Mobile Banking Revolution

    Ignasi Martín Morales, CatalunyaCaixa’s Director of Electronic Banking, talks us through the new generation banking in Spain, led by the mobile banking revolution. On 4th February 2012, we turned 5 on that date, I announced the launch of the ‘Visible Banking Stars‘ programme as well as the total redesign of VisibleBanking.com.  If you are interested in […] More

  • BBVA's Social Media Community Tops 3.7M Twitter Followers Facebook Fans

    BBVA’s Social Media Community Tops 3.7M Twitter Followers Facebook Fans

    BBVA‘s social media banking community tops 3.7 million members: 1 million Twitter followers and 2.7 million Facebook fans, 105 million views on youtube. The bank’s YouTube channels have also recorded over 105M views. The bank has currently 131 profile accounts in Twitter, YouTube, Facebook, Google+, and LinkedIn in 12 countries. BBVA (@bbva) uses social media to […] More

  • Spanish Bank Taps Social Local Mobile With Digital Community

    SoLoMo: Spanish Bank Taps Social Local Mobile With Digital Community

    SoLoMo Banking. La Caixa taps social local mobile with PremiaT, the 1st online community that connects businesses and individuals. It is designed to help businesses and retailers drive direct sales and generate customer loyalty. PremiaT gives access to consumers to offers and promotions around their locale anytime using geolocation technology. It also allows businesses to circulate […] More

  • BBVA Game Facebook Banking Gamification

    Banking Gamification: BBVA Game Has EXPLOSIVE Potential To Change Customers’ Habits

    In his third guest article, Vincenzo – a real banking customer, an Italian living in Spain – shares his views on ‘BBVA Game’, BBVA’s recently launched gamification experiment on facebook. In March 2012, I announced the launch of the ‘Voice of the Customer’ series on VisibleBanking.com. If you are interested in sharing your own personal, unbiased, feedback on […] More