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  • Digitisation Retail Banking EFMA Mysis

    The Digitisation of Retail Banking [INFOGRAPHIC]

    The EFMA published this infographic on the digitisation of retail banking to tease its upcoming study on ‘banks’ evolution to customer-driven sales’ in partnership with Mysis. The EFMA will publish in July 2015 their study on ‘Customer-centric, product-centric, sales-centric: Banks’ evolution to customer-driven sales‘. Efma database research highlights that the number one management priority for […] More

  • Said Business School Oxford Polaris Digital Academy

    Oxford University Aims to Foster Digital Banking Leadership

    The Said Business School is launching the Oxford Polaris Digital Academy, an invitation-only educational program on digital banking for CxOs. Oxford University has recently launched an education program aimed to help executives in the banking sectors to understand the digital banking business. The Saïd Business School and Polaris Consulting has collaborated a program known as the Oxford […] More

  • Deutsche Bank Launches “Meine Bank” App for Apple Watch

    Deutsche Bank became the latest financial institution to tap the smartwatch craze with the launch their mobile banking app for the Apple Watch, “Meine Bank”. Deutsche Bank announced the availability of an Apple Watch flavour of their mobile banking app, “Meine Bank“. Deutsche Bank joins the likes of CommBank in Australia and Tangerine in Canada […] More

  • Lloyds Banking Group Skills Digital Champions Go ON UK

    Lloyds Will Train 20,000 ‘digital champions’ by 2017

    Lloyds Banking Group announced its commitment to train 20,000 ‘digital champions’ by 2017 to empower its customers online and on mobile with better digital skills. Last week, Lloyds Banking Group has announced that one in every four of their colleagues will be dedicated to helping people and institutions use the internet to improve their digital […] More

  • CommBank Mobile Banking App Smartwatches

    CommBank Launches New Banking Apps for Smartwatches

    CommBank’s customers will soon be able to use their mobile banking app directly on their smartwatches, including the Apple Watch, and enjoy the convenience of wearables. Last week, CommBank announced that they will be soon introducing their CommBank app for smartwatches. While the Android app is in the pilot stage, the app for Apple Watch […] More

  • Tangerine Mobile Banking Apple Watch

    Tangerine Taps Wearable Banking with Apple Watch App

    Tangerine bank’s customers will soon be able to use their mobile banking app directly on the Apple Watch and enjoy the convenience of wearables. Canadian direct bank Tangerine is all set to become one of the first developers to offer mobile banking app for the Apple Watch. The app that will be available on all […] More

  • Digital Banking Social Media EFMA Distribution Summit 2015

    Digital Banking and Social Media at EFMA Distribution Summit 2015

    Visible Banking’s Christophe Langlois will share his expert views on digital banking and social media at the European Financial Marketing Association (EFMA) Distribution Summit 2015. This is another exciting week: following my session at the Financial Services Forum’s ‘Annual Member’s Conference: Customers are Setting the Business Agenda‘ on Tuesday, I will head to London Gatwick […] More

  • Citi Private Banking Dena Brumpton Digital Innovation Wealth Management

    The Importance of Digital Innovation in Private Banking [INTERVIEW]

    In her interview with Euromoney Magazine, Citi Private Banking’s COO, Dena Brumpton highlights the importance of digital innovation and client experience in wealth management. Euromoney Magazine recently published the short video above as part of the Euromoney Innovations in Wealth Management Awards. Dena Brumpton: “Innovation in private banking is critical and the bottom line is it’s […] More

  • Barclays Skeptic Customers Mobile Banking Experiment

    Barclays Convinces Skeptic Mobile Banking Customers [VIDEOS]

    Barclays bank aims to convince banking customers of the value of mobile banking with a tactical video marketing experiment tapping a limited form of the voice of the customer. Driving self-servicing is critical to any financial services firm, and mobile banking plays a critical part in strengthening the relationships with your banking customers. Barclays Bank […] More