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  • Sandy Storm Help Team Taps Social Media Insurance To Accelerate Claims Payment

    Sandy Storm Help Team Taps Social Media Insurance To Accelerate Claims Payment

    Sandy Storm Help Team taps social media to accelerate insurance claims payment and urge insurers to provide better support to their policy holders. Storm Help (@stormhelpteam) launched a social media campaign “Hear Us!” which is composed of lawyers, estimators, engineers, and other workers throughout the Sandy-impacted area. The campaign was led by Scott Mager, disaster relief […] More

  • Top 5 Financial Services Harlem Shake Videos on Visible Banking

    5 Financial Services Harlem Shake Videos: Fun Bankers, Investors, Insurance Agents!

    Even financial services firms embraced the Harlem Shake madness: we selected 5 fun videos from Standard Chartered bankers, eToro investors, and a StateFarm insurance agent in the US, Asia and EMEA. 1. Harlem Shake – Bank Edition (Banco Exterior – Venezuela) [Banking, LATAM] This video attracted over 4,300 views in just 48h. [tweet https://twitter.com/Visible_Banking/status/306079371620388864] 2. Kathy Powell State […] More

  • Social Media Insurance Leaders And Customer Engagement

    INFOGRAPHIC: Social Media Insurance Leaders And Customer Engagement

    A new survey with infographic in the US assesses the performance of insurance companies in terms of Twitter, Youtube, Facebook achievements.  he rankings reflect the level of digital customer engagement from the social media insurance leaders. The report called “Who’s covered? Insurance Social Media Showdown determined insurers who have established the most meaning social media […] More

  • Zurich Insurance Life Navigator Advice Partnership The Guardian

    Zurich Insurance Launches Life Events Money App With The Guardian

    Zurich insurance launches life events money app with the Guardian as a six-month campaign to raise the people’s financial awareness to the key stages of life. The app is called Life Navigator, presenting Guardian readers with advice, tools, and important Guardian Money (@guardianmoney) information to help them make the right financial decisions. The Life Navigator app […] More

  • UK Insurers Struggle With Digital / Social Customer Care [SURVEY]

    UK Insurers Struggle With Digital / Social Customer Care [SURVEY]

    UK insurers struggle with digital and social customer care (via facebook or twitter) with only 48% of the basic online questions answered satisfactorily. Research, carried out by Eptica (@EpticaUK) Multichannel Customer Service Study, found that the performance of insurers is declining with the number of questions answered dropping by 2% from the 50% of the […] More