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  • Societe Generale Hackathon Digital Bank Tomorrow

    Societe Generale’s Hackathon: Build the Digital Bank of Tomorrow

    In partnership with Brainwaves, Societe Generale India will host a 30-hour hackathon inviting local digital talents to build the digital bank of tomorrow: digital workspace, AI and Tech for social good. A couple of days ago, I came across Societe Generale‘s YouTube video entitled ‘A Hackathon by SG GSC‘. The Societe Generale Global Solution Centre […] More

  • India Aviva Life CEO Trevor Bull

    Aviva Life Insurance CEO: “Digital (Transformation) will be the Core”

    The CEO of Aviva Life India, Trevor Bull, confirmed the ever growing necessity for insurance firms to drive digital transformation and deliver a super mobile customer experience to their customers. In a recent interview with the Hindu Business Line, Trevor Bull – MD & CEO at Aviva India, talk about about the importance of Digital […] More

  • Axis Bank Ping Pay P2P payments social media banking

    Axis Bank Enables P2P Payments via WhatsApp, Social Media

    Axis Bank became the latest Indian bank to tap social media banking with ‘Ping Pay’, a P2P payment service enabling their banking customers to send money to their friends via WhatsApp. Axis Bank announced the upcoming launch of the ‘Ping Pay‘ app, a self-proclaimed ‘first multi social payment in India’ embracing the social media banking […] More

  • Deepak Sharma Kotak Bank Social Collaboration Innovation

    Kotak Bank: Social Collaboration Drives Innovation [INTERVIEW]

    In my video interview, Deepak Sharma – Kotak Mahindra Bank’s Head of Digital Initiatives talks about social collaboration as an innovation driver.  EFMA Distribution Summit 2015. In March 2015, I was delighted to deliver my 10th speaking engagement for the European Financial Marketing Association (EFMA) as part of the Digital Banking and Social Media stream of their […] More

  • HDFC Life Twitter Followers-100k Social Media Insurance March 2014

    HDFC Life Insurance Reaches 100k Twitter Followers

    In March 2014, HDFC Life Insurance reached in India the major social media milestone of 100k twitter followers with the @hdfclife twitter account. My Visible Banking Team now tracks well over 3,000+ twitter accounts (banking, insurance, investment, cards and payments) globally: over 20 million twitter followers from 88 countries (1st March 2014). Congratulations to HDFC Life (@HDFCLife) for recently reaching no less […] More

  • Kotak Mahindra Bank Twitter Followers 100k Social Media Banking March 2014

    Kotak Mahindra Bank Reaches 100k Twitter Followers

    In March 2014, Kotak Mahindra Bank reached the major social media milestone of 100k twitter followers with the @KotakBankLtd twitter account. My Visible Banking Team now tracks well over 3,000+ twitter accounts (banking, insurance, investment, cards and payments) globally: over 20 million twitter followers from 88 countries (1st March 2014). Congratulations to Kotak Bank (@KotakBankLtd) for recently reaching no less than 100,000 twitter […] More

  • ICICI Bank Facebook Page August 2013

    Social Banking Customer Rates ICICI Bank Facebook Page 6/10

    Social media banking. The Visible Banking team invited a banking customer and social media user to review the ICICI Bank facebook page. If you are a regular reader of the Visible Banking blog, you know how keen I always am to find more valuable and insightful ways to cover social media in financial services.  We […] More

  • SoLoMo Kotak Mahindra Bank Celebrates Foursquare Day 200 Banking Branches Social Media Banking

    SoLoMo: Kotak Bank Celebrates Foursquare Day in 200 Banking Branches

    SoLoMo. Kotak Mahindra Bank organized a social media banking contest on twitter, in close to 200 banking branches, to celebrate foursquare day. Mayors won a goodie bag and a drink. Every year April 16 is celebrated as Foursquare Day or #4sqDay.  This year marked the 4th anniversary of the service. Foursquare users, fans of the most popular […] More

  • Standard Chartered Sets New Benchmark For Digital Customer Experience Excellence

    Standard Chartered Sets New Benchmark For Digital Banking Customer Experience

    Standard Chartered sets new benchmark for digital customer experience excellence as it launched the bank’s responsive, and social media banking integrated online banking website in India. The new website has a more intuitive and user-friendly interface, and it integrates social media sites to facilitate better information sharing. According to Aman Narain, Group Head of Internet […] More