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  • European Digital Financial Services Power50 2015

    The European Digital Financial Services #Power50 2015

    The Digital Banking Club is about to publish their European Digital Financial Services Power 50 2015 list of banking innovation leaders and advisors from the likes of Barclays, BBVA, Citi, HSBC and BNP Paribas. Earlier this week, I was both delighted and humbled when I received an email from Jerry Mule and Douglas Blakey announcing that […] More

  • HSBC SABB Bank Twitter Followers 200k Social Media Banking August 2014

    HSBC’s SABB Bank Reaches 200k Twitter Followers with @SABBBank

    Social media banking. In August 2014, HSBC’s SABB Bank reached a major social media milestone with 200k twitter followers on the @SABBBank twitter account. As part of our Visible Banking Twitter Watch series, my Team now tracks well over 3,000+ twitter accounts (banking, insurance, investment, cards and payments) globally: over 220 million twitter followers from 88 countries (1st May 2014). Congratulations to […] More

  • SAP Financial Services Forum London 2014

    Top Keynote Speakers: SAP Financial Services Forum London 2014

    VisibleBanking.com’s Christophe Langlois was invited to join the line up of top keynote speakers at the SAP Financial Services Forum 2014 and discuss the business impact of social media on customer experience. Following a few successful speaking engagements with them over the years, SAP invited me to deliver the final keynote session on the first […] More

  • financial times 2014 retail banking conference

    The Social Media Challenge at the FT 2014 Retail Banking Conference

    Visible Banking’s Christophe Langlois will share his views on the opportunities and the challenges of social media at the Financial Times 2014 Retail Banking Conference. I’ve been invited by the Financial Times Live Team to come share my vision and my personal experience of social media banking on stage at the 2014 Retail Banking Conference, in […] More

  • Banking Barclays Connector Online Community Small Businesses Video

    Banking Barclays Connector: Another Online Community For Small Businesses

    Banking Barclays Connector: another online community for small businesses. With this free open business networking platform, Barclays became the latest leading UK bank to tap social media  to engage with the SME market. This morning, I noticed a recent youtube video upload from Barclays Bank in the UK: ‘barclays_connector_-_youtube_file_delivery_1280x720‘.  I suspect the video title will […] More

  • Two Years After First Direct, HSBC UK Launches its Social Media Newsroom

    A few minutes ago, I received an email from Betony Taylor – Media Relations Manager at HSBC to inform me of the long awaited launch of HSBC UK’s social media newsroom. The newsroom consists of two sections: ‘Personal Finance’ and ‘Business Banking’. Basically both section share a similar layout with a main section with the […] More

  • What’s next for HSBC yourpointofview.com?

    Yesterday, I had a very good conversation with Catherine Ossemerct, Head of Media-Channels at Fortis. Catherine successfully launchedJoin2Grow.biz, the online community for Entrepreneurs. During ou conversation, Catherine told me that she was inspired byyourpointofview.com, a website launched by HSBC back in October 2005 (the advertising agency was JWT). If you traveled from London Heathrow in the last two years, […] More