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  • UBS the Future of Finance Challenge Banking Innovation

    UBS Launches Future of Finance Challenge with Fintech Startups

    UBS launches the Future of Finance Challenge, a global open innovation competition for entrepreneurs, start-ups and companies in growth mode to transform the customer experience. “This global open innovation competition, the UBS Future of Finance Challenge, is for entrepreneurs, start-ups or growing companies that could change the way finance works and how banks meet their […] More

  • SAP Financial Services Forum London 2014

    Top Keynote Speakers: SAP Financial Services Forum London 2014’s Christophe Langlois was invited to join the line up of top keynote speakers at the SAP Financial Services Forum 2014 and discuss the business impact of social media on customer experience. Following a few successful speaking engagements with them over the years, SAP invited me to deliver the final keynote session on the first […] More

  • Sterling Bank Social Lender Social Reputation

    Sterling Bank Launches Social Lender, Rewards Good Social Reputation

    Nigeria’s Sterling Bank introduced a new social lending service, ‘Social Lender’ which lets banking customers borrow cash based on the quality of their social reputation. It’s another social media banking innovation coming from Nigeria. This time, it’s Sterling Bank‘s turn to shine: back in June 2014, they launched an innovative social lending platform named ‘social […] More

  • Marketing Magazine Social Media Financial Services 2014 Visible Banking

    Social Customer Experience at the Marketing Magazine Financial Services Social Media 2014

    Visible Banking’s Christophe Langlois was invited by Marketing Magazine to speak about social customer experience in B2C at their Financial Services Social Media 2014 conference. A couple of months ago, the Marketing Magazine team (@MarketingUK) invited me to contribute to the 2014 edition of their annual Financial Services Social Media event. Event overview Financial Services […] More

  • La Caixa Social Banking Facebook App Social Media

    European Bank Launches Transactional Social Banking App on Facebook

    La Caixa’s CaixaBank, one of the most innovative banks in digital and mobile banking globally, launched the first transactional social banking app on Facebook in Europe. La Caixa’s CaixaBank became the latest retail bank to join the social banking bandwagon. Please find below the official press release.   CaixaBank has launched a Facebook application that […] More

  • Financial Times 2014 Retail Banking Conference Cap Gemini

    WRAP UP Financial Times 2014 Retail Banking Conference

    Top photos and insights from the Financial Times 2014 Retail Banking Conference on digital banking, social media and innovation.  The Event was sponsored by Capgemini. I just wanted to publish a short wrap up article on the Financial Times 2014 Retail Banking Conference which took place earlier this week. Despite a severe tube strike paralysing […] More

  • financial times 2014 retail banking conference

    The Social Media Challenge at the FT 2014 Retail Banking Conference

    Visible Banking’s Christophe Langlois will share his views on the opportunities and the challenges of social media at the Financial Times 2014 Retail Banking Conference. I’ve been invited by the Financial Times Live Team to come share my vision and my personal experience of social media banking on stage at the 2014 Retail Banking Conference, in […] More

  • Mark Thomson Richard Pemberton Richard Braham Kevin Burns at the Mondato Summit Europe 2014

    25 Mobile Financial Services Tweets from the Mondato Summit Europe 2014

    Twitter and photo coverage from the Mondato Summit Europe 2014: mobile banking, mobile payments, hacking, social media and the future of mobility. I was invited to deliver a session on day 2 of the Mondato Summit Europe 2014, ‘The Impact of Social(Media) on Future Mobile Adoption‘. In my brand new presentation, I shared my views on the transformational […] More

  • Turkey Garanti Bank Reaches 100k Twitter Followers

    Social media banking. In March 2014, Garanti Bankasi reached the major social media milestone of 100k twitter followers with the @garanti twitter account. My Visible Banking Team now tracks well over 3,000+ twitter accounts (banking, insurance, investment, cards and payments) globally: over 20 million twitter followers from 88 countries (1st March 2014). Congratulations to Garanti Bank (@garanti) for recently reaching no less than […] More

  • FinovateEurope 2014 FinTech

    FinovateEurope 2014: 60+ Best FinTech Demos, 800+ Finance Professionals

    Make sure you register to FinovateEurope 2014 (London, 11-12 February). You don’t want to miss this most valuable FinTech event with 60+ demos of the most innovative fintech and over 800 delegates. I’ve been a big supporter of the Finovate events since I attended the very first one in New York City, back at the […] More