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  • Standard Chartered Sets New Benchmark For Digital Customer Experience Excellence

    Standard Chartered Sets New Benchmark For Digital Banking Customer Experience

    Standard Chartered sets new benchmark for digital customer experience excellence as it launched the bank’s responsive, and social media banking integrated online banking website in India. The new website has a more intuitive and user-friendly interface, and it integrates social media sites to facilitate better information sharing. According to Aman Narain, Group Head of Internet […] More

  • NAB - Bank Design, Social Business, Crowdsourcing Banking Innovation - Next Bank Europe

    NAB on Bank Design, Social Business, Crowdsourcing Banking Innovation

    This is a short extract of my Next Bank Europe video interview with NAB on Bank Design, Social Business, Crowdsourcing Banking Innovation. On 11th October, I contributed to Next Bank Europe which assembled a superb line up of speakers, including my good friend and Brett King – Founder of Movenbank. I published on Visible Banking the videos I […] More

  • OCBC Bank: Driving Simplicity In Financial Services [Banking Innovation]

    OCBC Bank: Driving Simplicity In Financial Services [Banking Innovation]

    On 11th October, I contributed to Next Bank Europe which assembled a superb line up of speakers, including OCBC Bank’s inspiring Jin Zwicky.  I recorded the short Q&A session following her presentation on driving simplicity in financial services. I will publish on Visible Banking the 14 videos I recorded at Next Bank Europe in Rome […] More