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  • CME Group Social Media Financial Services Strategy Video Interview

    CME Group’s Social Media Financial Services Strategy [Video Interview]

    Social Media Financial Services. My video interview about CME Group’s Social Media Strategy with Allan Schoenberg, Executive Director of Corporate Communications. At long last, I caught up with my fellow social media in financial services advocate, Allan Schoenberg – Executive Director of Corporate Communications at CME Group. I invite you to watch my full video interview with Allan: ‘CME Group […] More

  • WEIBO: CME Group’s Social Media Strategy In China [Financial Services]

    Social Media Financial Services. WEIBO: CME Group’s Social Media Strategy In China: my video interview with Allan Schoenberg, Exec Director of Corporate Communications. At long last, I caught up with my fellow social media in financial services advocate, Allan Schoenberg – Executive Director of Corporate Communications at CME Group. I invite you to watch this […] More

  • Médias Sociaux: les Banques n’ont pas le Choix, Contrairement à leurs Clients

    Dans son premier article en tant que Visible Banking Star, Jean Philippe partage avec nous son experience et sa vision sur l’importance des médias sociaux et des nouveaux canaux de communication digitale dans un contexte de relation client dans le monde bancaire.  Jean est le patron du Crédit Agricole Pyrénée Gascogne, et l’uns des dirigeants […] More

  • 89.6% des 1,300 Clients TooKam Recommande la Première Banque 2.0 en France

    Aujourd’hui le Crédit Agricole Pyrénées Gascogne présente les résultats de TooKam.com, la première banque 2.0 en France lancée officiellement le 1er avril 2011.  Les chiffres sont positifs avec 1,300 nouveaux clients, et 9 clients sur 10 prêts à devenir ambassadeurs de la marque TooKam. J’aime beaucoup Jean Philippe, le passionné et passionnant Directeur Général du […] More

  • Standard Chartered Taps Crowdsourcing and Social Media Again to Recruit Top Talent

    18 months or so after their successful first crowdsourced recruitment contest, the ‘World’s Coolest Intern‘ (WCI), which generated 1,190 applications from over 65 countries, the Standard Chartered Breeze has just launched two new engaging talent contests including WCI 2.0 which fully leveraging crowdsourcing and social media again. A few weeks ago, Aman Narain’s dynamic team launched […] More

  • Unum’s Head of Strategic Marketing on Social Media & Ask Unum [INTERVIEW]

    Last Friday, I met Tim Jackson – Head of Strategic Marketing at the Hilton London Bridge.  We talked about his first year at Unum, the leading income protection provider in the UK, their social media strategy, and the importance of digital engagement as part of ‘Ask Unum’ and their educational campaign ‘Back Up Plan’ for employees, advisors […] More

  • Learn About Social Media from Santander, Barclays, Visible Banking…

    I have been invited to contribute to my fourth marketforce event in London, their first event totally dedicated to the hot topic of social media in financial services. Until now, the marketforce team asked me to share some of our unique insights at their events focused on digital banking and customer experience.  This event is […] More