More articles

  • CommBank Mobile Banking App Smartwatches

    CommBank Launches New Banking Apps for Smartwatches

    CommBank’s customers will soon be able to use their mobile banking app directly on their smartwatches, including the Apple Watch, and enjoy the convenience of wearables. Last week, CommBank announced that they will be soon introducing their CommBank app for smartwatches. While the Android app is in the pilot stage, the app for Apple Watch […] More

  • AAMI Insurance Launches Imaginary Car Contest #Drivewaying

    AAMI Insurance launched a social media contest, #drivewaying, inviting Australians to drive an imaginary car. This morning, I came across this YouTube video, ‘AAMI Insurance – Win A Mini by #Drivewaying with Hamish & Andy‘. In the video, AAMI Insurance introduces its latest social media contest #Drivewaying which is defined as “the act of sitting in an imaginary […] More

  • CommonWealth Bank Banking Innovation Customer Privacy

    Banking Innovation Leader Guarantees Customer Information is Private and Safe

    Big data, PFM and social media each present an immense opportunity to better target, empower and serve banking customers. CommonWealth Bank guarantees customer privacy and safety of personal information. A couple of days ago, I came across this 5-video series on innovation and customer privacy on the CommonWealth Bank of Australia YouTube channel. In the […] More

  • Esurance Facebook Page August 2013

    Social Insurance Customer Rates Esurance Facebook Page 8/10

    Voice of the Customer. The Visible Banking team invited an insurance customer and social media user to review the Esurance facebook page. If you are a regular reader of the Visible Banking blog, you know how keen I always am to find more valuable and insightful ways to cover social media in financial services.  We […] More

  • Commonweath Bank Facebook Page Social Media Banking

    Social Banking Customer Rates Commonwealth Bank’s Facebook Page 7/10

    Voice of the Customer. The Visible Banking team invited a banking customer and social media user to review the Commonwealth Bank of Australia facebook page. If you are a regular reader of the Visible Banking blog, you know how keen I always am to find more valuable and insightful ways to cover social media in […] More

  • Dreamstarter ING Direct Taps Crowdfunding Social Change Projects CSR

    Dreamstarter: ING Direct Taps Crowdfunding for Social Change Projects [CSR]

    Social media banking. ING Direct Australia partnered with StartSomeGood to launch Dreamstarter, a P2P crowdfunding platform, to support social change projects (CSR). Dreamstarter, a new crowdfunding initiative, offers social entrepreneurs an online platform to raise funds towards diverse social change projects. Successful projects that capture the imagination and support of the community will receive additional funding from ING Direct, […] More

  • Top Australian Banks Launch Social Media Spending Comparison Sites

    BIG DATA: Top Australian Banks Launch Social Media Spending Comparison Sites

    Top Australian Banks launch Social Media spending comparison sites. CommBank and NAB’s UBank launched their sites that pool transactional data to allow customers to compare their spending patterns with other Australians. CommBank’s Signals hub site collates on the debit and credit cards’ spending data of the customers comparing their everyday spending, personal loan payments, savings, […] More

  • Commonwealth Bank Launches Banking App on Facebook

    CommBank Launches First Social Banking App on Facebook [P2P Payments]

    Commonwealth Bank launches the first social banking on facebook in Australia, focused on P2P payments. Kaching allows users to handle daily transactions and social media banking without leaving facebook. According to Andy Lark, CBA’s CMOO, 55% of the population in Australia are using Facebook and are looking for new ways to connect banking to their […] More

  • Commonwealth Bank Social Media Innovation Marketing Stats 2012

    7 Questions To CommBank’s CMO On Social Media Banking, P2P, Mobile

    For our fifth edition of our ‘5 Questions on Digital Innovation‘ (including social media banking, gamification, crowdsourcing, P2P, mobile), I interviewed the inspirational Andy Lark, the Chief Marketing and Online Officer at Commonwealth Bank of Australia. From the very first time I met Andy Lark – Chief Marketing and Online Officer at Commonwealth Bank of […] More