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OCBC Bank: Driving Simplicity In Financial Services [Banking Innovation]

OCBC Bank: Driving Simplicity In Financial Services [Banking Innovation]

On 11th October, I contributed to Next Bank Europe which assembled a superb line up of speakers, including OCBC Bank’s inspiring Jin Zwicky.  I recorded the short Q&A session following her presentation on driving simplicity in financial services.

OCBC Bank: Driving Simplicity In Financial Services [Banking Innovation]I will publish on Visible Banking the 14 videos I recorded at Next Bank Europe in Rome (a mix of Q&As on stage and video interviews -public and unlisted-).

I invite you to watch the Q&A session on simplicity in financial services which followed Jin’ presentation.

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So, how do you find Jin’s vision of simplicity in the financial services industry?  How simple is your bank’s customer experience today?  Did you attend, or follow on twitter, Next Bank Europe 2012?

Join the conversation here or on our Facebook page.

What do you think?

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Written by Christophe Langlois

Based in London, Christophe is an entertaining social media keynote speaker and a trusted advisor to the global financial services industry on the topics of social media, social business and digital innovation.

Christophe has contributed to over 140 events in 18 countries.

Currently, Christophe is 'Social Media Senior Managing Consultant' at IBM Interactive Experience. He's also a Digital Advisor at the Financial Services Forum and the Moller Centre (part of the Churchill College in Cambridge).

Christophe's views on VisibleBanking.com are his own, not necessarily his employer's.

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