How AI will improve CX in INSURANCE in 2020 (25/37)

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Submitted to "Top Fintech News | 09-15 March 2020 (Open list) (37 submissions)"

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by Christophe Langlois Mar 17, 2020, 11:08 am

How #AI will improve #CX in #INSURANCE in 2020https://t.co/sEBY6x8NaM @_diginsurance via @globaliqx #Insurtech #DataAnalytics #PredictiveAnalytics #BigData #RPA #fintech pic.twitter.com/xgJxJnSRhC
— 🆑 Christophe Langlois #FMHtop30 (@Visible_Banking) March 13, 2020

By incorporating artificial intelligence into claims, inquiries, and other policy service processes, insurers can deliver more accurate information and streamline customer experiences.

Source: dig-in.com

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Written by Christophe Langlois

Based in London for almost a decade, Christophe is an entertaining fintech marketing keynote speaker and a trusted advisor to the global financial services industry on the topics of digital marketing, innovation and B2B social media.

Christophe has contributed to over 140 events in 18 countries.

Currently, Christophe is advising a number of fintech startups on marketing and growth hacking and he is the Chief Marketing Officer of The Fintech Power 50, an exclusive annual programme helping fintech scale-ups to accelerate their growth globally.

Christophe's views on VisibleBanking.com are his own.