Switch to the dark mode that's kinder on your eyes at night time.

Switch to the light mode that's kinder on your eyes at day time.

february,2020

10febAll Day11EFMA's World Retail Banking SummitThe World Retail Banking Summit will address all the challenges that banks face and will help financial institutions identify the right strategy for better customer experience.(All Day) Shangri-La HotelChannel:FintechRegion:EMEA,MENA

EFMA World Retail Banking Summit 2020

more

Event Details

Customer-centricity: the essence of successful digital revolution

Almost a decade after the global financial crisis, the banking industry has recovered its vigor and bankers across the globe have a more positive outlook regarding further growth in the industry.

While the digital revolution a few years ago undeniably brought transparency and efficiency, it is a cautionary tale – it has led many of what you can call fintechs or non-banking players to enter the banking game. This is pushing the financial industry to evolve at a faster pace than ever before, and if banks want to stay ahead of the curve, they have to keep in mind the needs and demands of their customers. The need to deliver a satisfactory customer experience is a challenge and all the leading institutions globally have realized that fintech companies are here to enhance the customer experience, rather than challenge them directly.

As banks look to evolve and transform, to discover new opportunities via partnering and introducing new channels and products, the regulatory landscape is a challenge in itself. However, change in strategy is the key for survival in the modern age of banking.

The World Retail Banking Summit will address all the challenges that banks face and will help financial institutions identify the right strategy for better customer experience.

Time

february 10 (Monday) - 11 (Tuesday)

Location

Shangri-La Hotel

22 Orange Grove Road, Singapore 258350

Organizer

EFMA

Region

EMEA

Country

UAE

City

Dubai

Back to Top

Ad Blocker Detected!

Refresh

Log In

Forgot password?

Don't have an account? Register

Forgot password?

Enter your account data and we will send you a link to reset your password.

Your password reset link appears to be invalid or expired.

Log in

Privacy Policy

To use social login you have to agree with the storage and handling of your data by this website. %privacy_policy%

Add to Collection

No Collections

Here you'll find all collections you've created before.

X