Artificial intelligence and machine learning can help insurers minimise their losses on insurance frauds.
“The popular form of machine learning applied to the insurance industry is called deep anomaly detection. Anomaly detection works by analysing normal, genuine claims made by the customer and forming a model of what a typical claim looks like. This model is then applied to large data sets.”
“The use of advanced technology will increase the credibility of the insurer and, as a result, they would be able to establish better loyalty relationships with their clients.”