More articles

  • Best Insights from the Adobe Summit 2014

    20 Top Digital Marketing Tweets from the Adobe Summit 2014

    Marketing reinvention. The best insights and quotes from the Adobe Summit 2014, one of the world’s largest Digital Marketing conference which attracted over 5k digital marketers, publishers, agencies and technologists. I couldn’t find the time to travel to the US to attend the 2014 edition of the Adobe Summit and network with my fellow digital […] More

  • FinovateEurope 2014 FinTech

    FinovateEurope 2014: 60+ Best FinTech Demos, 800+ Finance Professionals

    Make sure you register to FinovateEurope 2014 (London, 11-12 February). You don’t want to miss this most valuable FinTech event with 60+ demos of the most innovative fintech and over 800 delegates. I’ve been a big supporter of the Finovate events since I attended the very first one in New York City, back at the […] More

  • Dreamstarter ING Direct Taps Crowdfunding Social Change Projects CSR

    Dreamstarter: ING Direct Taps Crowdfunding for Social Change Projects [CSR]

    Social media banking. ING Direct Australia partnered with StartSomeGood to launch Dreamstarter, a P2P crowdfunding platform, to support social change projects (CSR). Dreamstarter, a new crowdfunding initiative, offers social entrepreneurs an online platform to raise funds towards diverse social change projects. Successful projects that capture the imagination and support of the community will receive additional funding from ING Direct, […] More

  • Citi Bank Taps Social Media Banking For Home Owner Support

    Citi Bank Taps Social Media Banking For Homeowner Support [VIDEO]

    Social Business. With HomeownerSupport.com Citi bank taps digital and social media banking to support US homeowners. The video features Get Satisfaction’s CEO, Wendy Lea. I’ve always been a big advocate for a holistic approach to social media and its integration with a totally owned digital asset, whether the financial institution’s website or a dedicated microsite […] More

  • Gamification BBVA Game Wins Banking Innovation Award with its 100k Players

    Gamification: BBVA Game Wins Banking Innovation Award with its 100k Players

    Banking gamification. BBVA Game wins banking innovation award with its 100,000 active players just six month after launch. The game aims to encourage the use of the bank’s online services. Spanish bank BBVA (@bbva) promotes a new initiative called BBVA Game which awards customers prizes for doing web operations and watching videos about their bank and products. […] More

  • RSA Insurance Social Media Strategic Framework Thought Leadership

    RSA Insurance Social Media Strategic Framework – Thought Leadership

    Social Media Financial Services. RSA Insurance Social Media Strategic Framework, my video interview with Jon Sellors, Group Head of Thought Leadership. Recently, at a social media in financial services event in London, I had the opportunity to spend some time with one of my fellow speakers, Jon Sellors – Group Head of Thought Leadership at RSA […] More

  • Bank CEO Provides Social Media Training For Banking Directors [VIDEO]

    Social media banking. Pan American Bank CEO Provides Social Media Video Training For Banking Directors. Once again, Jose Torres demonstrates its passion to engage on social media channels like youtube or twitter. Leadership, and leaders actively engaged on social media, is one of my favourite topics. I’ve followed Jesse Torres – President & CEO at Pan […] More

  • Top 5 Financial Services Harlem Shake Videos on Visible Banking

    5 Financial Services Harlem Shake Videos: Fun Bankers, Investors, Insurance Agents!

    Even financial services firms embraced the Harlem Shake madness: we selected 5 fun videos from Standard Chartered bankers, eToro investors, and a StateFarm insurance agent in the US, Asia and EMEA. 1. Harlem Shake – Bank Edition (Banco Exterior – Venezuela) [Banking, LATAM] This video attracted over 4,300 views in just 48h. [tweet https://twitter.com/Visible_Banking/status/306079371620388864] 2. Kathy Powell State […] More

  • Standard Chartered Sets New Benchmark For Digital Customer Experience Excellence

    Standard Chartered Sets New Benchmark For Digital Banking Customer Experience

    Standard Chartered sets new benchmark for digital customer experience excellence as it launched the bank’s responsive, and social media banking integrated online banking website in India. The new website has a more intuitive and user-friendly interface, and it integrates social media sites to facilitate better information sharing. According to Aman Narain, Group Head of Internet […] More

  • Commonwealth Bank Social Media Innovation Marketing Stats 2012

    7 Questions To CommBank’s CMO On Social Media Banking, P2P, Mobile

    For our fifth edition of our ‘5 Questions on Digital Innovation‘ (including social media banking, gamification, crowdsourcing, P2P, mobile), I interviewed the inspirational Andy Lark, the Chief Marketing and Online Officer at Commonwealth Bank of Australia. From the very first time I met Andy Lark – Chief Marketing and Online Officer at Commonwealth Bank of […] More