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Social Business: IBM Verse Video Tutorials [#NewWayToWork]
NewWayToWork. The highly anticipated IBM verse email client aiming to accelerate social business transformation and drive social collaboration is close to launch. Watch those 6 videos. IBM Social Business has just published a series of YouTube videos. Those six videos highlight some of the key features of IBM’s new approach to email management coupled with […] More
35 Quotes from 16 Top Social Customer Care Influencers [updated]
IBM’s Guy Stephens published a collection of views from some of the top social customer care leaders. I listed their 35 most striking quotes on social customer service. (updated on 06/09/14) I found out about this IBM Social Business‘ Guy Stephens white paper ‘Five Years of Social Customer Care‘ on my friend Andrew Grill’s blog. I’d argue […] More
Top 50 Social Business Twitter Accounts You Must Follow NOW [updated]
Top 50 influential twitter accounts covering Social Business that you must follow now and you’d love to count as twitter followers including Vanessa DiMauro, Glen Gilmore and Andrew Grill. (updated on 04/09/14) As part of my top social business influencers series, I put together my own list of top 50 social business twitter accounts. There is no […] More
Top Social Business Leaders: Wendy Arnott – TD Bank’s VP of Social Media
Wendy Arnott, TD Bank’s VP of Social Media and Digital Marketing was recognized by the Economist Intelligence Unit as one of the top 25 Social Business Leaders in 2014. Earlier this month, the prestigious the Economist Intelligence Unit recognised TD Bank‘s Wendy Arnott as one of the top 25 social business leaders in 2014. The […] More
50% of Firms Don’t Differentiate Social Media Marketing from Social Business [STUDY]
50% of firms don’t differentiate social media marketing from social business: ten top insights from the 2014 social business benchmark study by the Leader Networks. The Leader Networks released the results of the 2014 edition of their social business benchmark study. Those results demonstrate once again that marketing still largely dominates the social media budget in most […] More
The World’s Top 25 Social Business Leaders 2014 [The Economist]
In partnership with IBM, the Economist Intelligence Unit released their 2014 selection of the top 25 social business leaders globally. I thought I’d share this list of top social business influencers which includes some of the highest profile individuals and organisations in the social media and the social business spaces. The Economist Intelligence Unit adopted […] More
20 Top Social Business Videos on YouTube
Top social business influencers serie. I curated here the top 10 highest ranked and the top 10 most watched social business videos ever on YouTube. With my new top social business influencers series, I will flag some of the most insightful content and resources, the most valuable group conversations and the most knowledgeable and passionate […] More
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Banking Innovation Leader Guarantees Customer Information is Private and Safe
Big data, PFM and social media each present an immense opportunity to better target, empower and serve banking customers. CommonWealth Bank guarantees customer privacy and safety of personal information. A couple of days ago, I came across this 5-video series on innovation and customer privacy on the CommonWealth Bank of Australia YouTube channel. In the […] More
20 Top Banking Innovation Tweets from the EFMA Distribution Summit 2014
Banking innovation. The best insights and quotes from the EFMA Distribution Summit 2014 on digital convergence, digital and mobile banking, social media and e-commerce. In the last 7 years, I contributed to a number of excellent EFMA events all over Europe. This time around, I couldn’t find the time to travel to France to attend […] More
FinovateSpring 2014: 70 Best FinTech Demos, 1,000+ Finance Professionals
Make sure you register to FinovateSpring 2014 (San Jose, 29-30 April). You don’t want to miss this most valuable FinTech event with 70 demos of the most innovative fintech and over 1,000 delegates. I’ve been a big supporter of the Finovate events since I attended the very first one in New York City, back at the end […] More
