With Digital Media 2014 the Financial Times delivered an unparalleled event on digital disruption and content monetization with some of the most respected Senior Executives from the Media world and a highly engaging format. I was invited to attend the prestigious Digital Media 2014, the Financial Times’ flagship event, by the FT Live team. Being able […] More
In March 2014, Kotak Mahindra Bank reached the major social media milestone of 100k twitter followers with the @KotakBankLtd twitter account. My Visible Banking Team now tracks well over 3,000+ twitter accounts (banking, insurance, investment, cards and payments) globally: over 20 million twitter followers from 88 countries (1st March 2014). Congratulations to Kotak Bank (@KotakBankLtd) for recently reaching no less than 100,000 twitter […] More
Two Q1 2014 infographics on the retail banking branch network in the US and the best ways to leverage digital signage to engage with your branch customers. While most banking and other fintech experts argue that banking branches are rapidly becoming obsolete, I invite you to check out those two insigthful infographics. The New Divers […] More
One regional bank from the Credit Agricole banking group released a youtube video promoting their digital banking services outside the largest French cities. I invite you to watch the Credit Agricole Centre-Est’s video available on YouTube, ‘Agence Locale et Digitale Crédit Agricole Centre Est‘. The description reads: “Proximity is at the heart of value creation: […] More
Banking innovation. Fidor quickly became arguably the most innovative P2P bank in the world with highly engaged customers and services tapping social media banking, virtual currencies trading, crowdsourcing, gamification. A few days ago, Fidor Bank AG‘s released this short Fidor Bank video where they talk you through their concept and most of the digital banking innovations […] More
For our sixth edition of our ‘5 Questions on Digital Innovation‘ (including social media banking, twitter, mobile…), I interviewed the digitally engaged CEO of FNB Bank in South Africa, Michael Jordaan. Me and my Visible Banking team have been closely following First National Bank (FNB) in the last few years. Indeed, under the leadership of Michael […] More
7 Top Daily News on Social Media in Financial Services (06 December 2012): social customer service on twitter, social banking customer, CIMB’s facebook banking. Since 2007, we’ve curated the best social media in financial services news and initiatives worldwide. We aim to publish on daily basis our selection of the top social media news in our […] More
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