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  • ING Direct Canada Embraces Social Media Banking Drive Transparency

    ING Direct Banks on Social Media to Drive Banking Transparency [VIDEO]

    Social media banking. ING Direct Canada, led by its social CEO Peter Aceto, became one of the most engaging banks on social media. The bank aims to bring transparency in banking. A few days ago, I noticed this video on social media banking on Hootsuite’s youtube channel. I invite you to watch ‘Using Social Media For […] More

  • SoLoMo Kotak Mahindra Bank Celebrates Foursquare Day 200 Banking Branches Social Media Banking

    SoLoMo: Kotak Bank Celebrates Foursquare Day in 200 Banking Branches

    SoLoMo. Kotak Mahindra Bank organized a social media banking contest on twitter, in close to 200 banking branches, to celebrate foursquare day. Mayors won a goodie bag and a drink. Every year April 16 is celebrated as Foursquare Day or #4sqDay.  This year marked the 4th anniversary of the service. Foursquare users, fans of the most popular […] More

  • TooKam Credit Agricole Social Media Bank Turns 2

    TooKam, Credit Agricole’s Social Media Bank, Turns 2, Attracts 3K Banking Customers

    Social media banking. TooKam, Credit Agricole’s 100% digital social media bank, turns 2, celebrates: 3K customers, 85K web facebook chat, 4M virtual currencies distributed. Time flies. I still remember vividly covering the launch of TooKam.com, another digital banking innovation from the Credit Agricole Pyrenees Gascogne under the leadership of its visionary CEO Jean Philippe. I invite […] More

  • First Direct Conducts Social Media Experiment with 40 Twitter Facebook Addicts

    First Direct Conducts Social Media Experiment with 40 Twitter Facebook Addicts

    Social media banking. UK bank first direct conducted a 1-month social media experiment with 40 self-confessed social media addicts (twitter and facebook). This social media experiment by first direct revealed that some Twitter and Facebook users suffer from severe withdrawal symptoms when prohibited to use these networks for 28 days. To make sure particpants follow […] More

  • The Lab AIB Bank Launches Futuristic Branch Banking Innovation

    The Lab: AIB Bank Opens First Digital Banking Store [Innovation]

    Banking innovation. Allied Irish Bank (AIB) opens The Lab, their first digital banking store, offers free use of iPads, iMac & wifi, and a unique banking experience. Earlier today, AIB Bank announced on social media (facebook and twitter) the launch of their brand new branch of the future, The Lab.  The grand opening to the public will take […] More

  • 10 Things Banks Can Learn From Uber Limo Company Innovation

    10 Lessons Banks Can Learn From a Limo Company [Uber Innovation]

    Banking innovation. Aman Narain – Global Head of Digital Banking at Standard Chartered shares his excitment for a tech company ‘Uber’ aka the ‘Apple’ of Limo’s and its inspired focus on design, technology and business models. As you know, I am a big fan of the Standard Chartered Breeze team. My friend Aman Narain successfully […] More

  • Webinar Social Media Monitoring Social Customer Care Financial Services Visible Banking

    Social Media Monitoring For Financial Services, Social Customer Care [WEBINAR]

    Social media financial services. Listen to Frank Eliason and Christophe Langlois contributing to the webinar on ‘Social Media Monitoring For Financial Services, Social Customer Care’ on 18 April. On 18th April 2013, I will have the pleasure to share my views on social media in financial services with one of my banking innovation friends and fellow […] More

  • Instabank Taps Social Media Banking Facebook Mobile Banking PFM

    Russia Instabank Taps Social Media, Mobile Banking, Facebook, PFM

    Social Media Banking. Similarly to Simple, Instabank launches in Russia with a focus on mobile banking, facebook and PFM. This innovative bank is backed by VPB and Masterbank. It is not a replacement to traditional banks, rather a new way to do business for people with Smartphones and Facebook accounts or social media banking. Customers who sign […] More

  • 200 Million Banking Customers Will Bank on Their Tablets by 2017

    200 Million Banking Customers Will Bank on Their Tablets by 2017

    Mobile Banking Innovations. 200 million banking customers will bank on their tablets by 2017, mainly for bill presentment and payment transactional banking, according to a Juniper Research report. Juniper Research (@juniperresearch) studies show that the acceptance of bill presentment and payment (MBPP) in transactional tablet banking will increase, representing 19% of the total mobile banking customers in […] More