BizCrowd RBS Bank Online Community Small Businesses Interview
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BizCrowd: RBS Bank’s Online Community For Small Businesses [Interview]

Social media banking. BizCrowd: RBS Bank’s Online Community For UK Small Businesses. My video interview with RBS’ Head of Social Media at Royal Bank of Scotland.

BizCrowd RBS Bank Online Community Small Businesses Interview

At a recent social media in financial services event in London where we were both speaking, I had the opportunity to spend some time with  Steve Philips – Head of Social Media, Business and Commercial at Royal Bank of Scotland.

I invite you to watch my 14 min video interview with Steve ‘B2B: RBS Commercial Banking BIZCROWD Online Community – Social Media‘.

Steve answered my questions on BizCrowd, the online community (marketplace) for UK small businesses launched by RBS and Natwest earlier this year.  At the end of our conversation, I was also keen to follow up on one remark Steve shared during the event about social customer care.

So what do you think of RBS Commercial Banking’s social media strategy to connect with small businesses in the UK? Based on the current platform and its engagement model, what are the chances of success of an online community like BizCrowd?

We invite you to share your thoughts here, via twitter or on our Facebook page.

What do you think?

Written by Christophe Langlois

Based in London for almost a decade, Christophe is an entertaining fintech marketing keynote speaker and a trusted advisor to the global financial services industry on the topics of digital marketing, innovation and B2B social media.

Christophe has contributed to over 140 events in 18 countries.

Currently, Christophe is advising a number of fintech startups on marketing and growth hacking and he is the Chief Marketing Officer of The Fintech Power 50, an exclusive annual programme helping fintech scale-ups to accelerate their growth globally.

Christophe's views on are his own.

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