25 First Tweets from the Top 50 Banks on Twitter

1-5 (including Citi, Banesco) | 6-15 (including BBVA, Barclays) | 16-25




Needless to say that most of those tweets show how new to social media  those financial services firms were a few years ago.  Since then, they have focused on improving their content strategy, find their tone of voice and drive as much meaningful engagement as possible on twitter…  or have they?  Objectively, most of them still haven’t started to really understand twitter, let alone tap social media banking in a meaningful way: most lack a brand purpose and spend virtually no budget on data mining their twitter followers to identify the most valuable relationships and build an optimized, highly relevant engagement strategy with those VIPs, customers or influencers.

I would argue that too much budget was spent on paid media and artificially growing their social ‘fan’ bases, not enough on earned.  You will find it obvious when studying content visibility and content engagement rates on facebook and soon on twitter.

So, what is your favorite first tweet among this selection from some of the most followed banking twitter accounts globally?  In your opinion, who is ‘the best’ bank on twitter?  I invite you to join the conversation here, on twitter or on google+.

What do you think?

Written by Christophe Langlois

Based in London for almost a decade, Christophe is an entertaining fintech marketing keynote speaker and a trusted advisor to the global financial services industry on the topics of digital marketing, innovation and B2B social media.

Christophe has contributed to over 140 events in 18 countries.

Currently, Christophe is advising a number of fintech startups on marketing and growth hacking and he is the Chief Marketing Officer of The Fintech Power 50, an exclusive annual programme helping fintech scale-ups to accelerate their growth globally.

Christophe's views on are his own.

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