15th July 2009 – Visible Banking Social Media News #25: Twitter Drives Customer Retention & Advocacy (BoA, First Mariner Bank, Commonwealth Bank), Wesabe Partners Addison Avenue Federal Credit Union, Aaron Patzer @ Meets Bill Clinton

Please find below my daily selection of tweets and posts on social media in banking and financial services from the twitterati and the bloggers I am following.

I invite you to check the other tweets which didn’t make my post today.
I flagged them as favorites on @Visible_Banking.

Via Twitter
Visible_Banking Twitter drives customer advocacy @BofA_Help @FMBCustServ @CommonwealthCU #VBTW banking

bankingreview Raboplus NZ has launched an online game where you steal virtual money from a sleeping banker (via @bernardchickey)

SonyaJMills Interesting account @bankssuck is now @BankingSucks will the criticism become constructive & cover both banks & credit unions? We’ll see…

SmartyPig Putting the Fun Back in Money! Read our guest blog post by personal finance expert, Galia Gichon at

apatzer Got an invite to have dinner with Bill Clinton at Russell Simmon’s house on Monday…but it’s in New York. Should I go?

jowyang Compare and contrast: Facebook vs MySpace vs Twitter (Compete) (Alexa: Plz change time duration)

FinancialBrand A dynamically updated page of stats on Twitter usage and visitors here —>…

RockTheBoatMKTG Listening to Investment News’ free Webcast on how financial advisors use social media.

Via Blogs
* Wesabe (US) – Addison Avenue Federal Credit Union Taps Wesabe Springboard(TM) to Provide Community Application for Its Members
* Smartypig (US): Putting the Fun Back in Money 
 (US) – The Pros and Cons of Online Banks
* Social Signal (Canada) – How to use social media to recruit your dream hire
* Celent Banking Blog
 (Canada) – Customer Service on Twitter – Proactive or Reactive?
* PND (US) – Microfinance Industry May Be Stressed by Recession, Report Finds

What do you think?

Written by Christophe Langlois

Based in London for almost a decade, Christophe is an entertaining fintech marketing keynote speaker and a trusted advisor to the global financial services industry on the topics of digital marketing, innovation and B2B social media.

Christophe has contributed to over 140 events in 18 countries.

Currently, Christophe is advising a number of fintech startups on marketing and growth hacking and he is the Chief Marketing Officer of The Fintech Power 50, an exclusive annual programme helping fintech scale-ups to accelerate their growth globally.

Christophe's views on are his own.

14th July 2009 – Visible Banking Social Media News #24: Twitter – Good for Customer Service & BoA Success, SCFCU Simple Cents Blog, UBank’s Moneybox Videos – Love is in the Air, Twitter Reaches 20 Million US Visitors

16th July 2009 – Visible Banking Social Media News #26: Facebook Has 250 Million Users, Sparkasse Bremen (Germany) Integrates Twitter to its Latest Marketing Campaign, Interview with Pioneer Credit Union on Twitter