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  • 25 First Tweets Top 50 Banking Twitter Accounts

    25 First Tweets from the Top 50 Banks on Twitter

    I put together a list of first tweets from 25 top banking twitter accounts including BBVA, Garanti, Santander, Citibank and Barclays. To celebrate its 8th anniversary, the twitter team cleverly released a discovery tool displaying the very first tweet for any given live account.  You can follow the conversations on twitter using the following hashtag #FirstTweet. I selected […] More

  • Hello Bank Gives Social Customer Care Center Stage in Latest TV Ads

    BNP Paribas’ new European digital bank, Hello Bank! gives social customer care (webchat, twitter, facebook) center stage in their latest TV ads. A few days ago, Hello Bank published on its official YouTube channel another three videos putting the emphasis on their social customer care service via webchat (or arguably twitter for that matter): ‘Hello […] More

  • Barclays Football Twitter Followers August 2013

    Barclays Bank Reaches 100k Twitter Followers with Barclays Football

    Social media banking. In August 2013, Barclays bank reached a major milestone with 100k twitter followers for their Barclays Football twitter account. My Visible Banking Team now tracks 3,000+ twitter accounts (banking, insurance, investment, cards and payments) globally: over 17 million twitter followers from 88 countries (1st August 2013) Congratulations to Barclays bank (@BarclaysFooty) for recently reaching no less than 100,000 twitter followers! […] More

  • LigaBBVA Reaches 1 million Twitter Followers Social Media Banking

    BBVA Reaches 1 MILLION Twitter Followers with Liga BBVA Football

    Social media banking. Last month, BBVA reached an outstanding milestone on twitter with 1 MILLION twitter followers, football supporters of la Liga BBVA. My Visible Banking Team now tracks 3,000+ twitter accounts (banking, insurance, investment, cards and payments) globally: over 17 million twitter followers from 88 countries (1st August 2013). Congratulations to BBVA (@LigaBBVA) for recently reaching no less than 1,000,000 twitter followers! […] More

  • Interbank Peru Invites Banking Customers Use Twitter Facebook SocialMediaBanking

    Interbank Peru Invites Banking Customers to Use Twitter, Facebook and Relax [VIDEO]

    Social media banking. In a new YouTube video, Interbank Peru invites its banking customers to connect with them on twitter and facebook and allow more time for themselves. Interbank Peru has recently launched a new microsite, Reencuentrate, inviting Peruvians to reacquaint themselves, relax and allow more time for their passions, their fiends and family. The campaign includes a […] More

  • Infographic Twitter Financial Services Worldwide March 2013

    INFOGRAPHIC Twitter in Financial Services: 10M Twitter Followers, 2K Accounts Globally

    Twitter financial services. My Visible Banking Team now tracks 2,000+ twitter accounts (banking, insurance, investment…) globally: 10m twitter followers from 88 countries (31st March 2013). Back in March 2009, my Visible Banking team started tracking twitter accounts and facebook pages from the worldwide financial services industry.  We are proud to be tracking now 2,040 twitter accounts in […] More

  • BNP Paribas to launch hello bank digital social media bank goal 500k new customers by 2018

    With 100% Digital Social Media Bank, BNP Paribas Aims For 500K New Customers

    Social media banking. BNP Paribas is about to launch ‘hello bank’, a new 100% digital bank tapping social media. The bank aims to attract 500,000 new customers by 2018. Over the years, BNP Paribas established itself as a champion for banking innovation.  The digital banking management team have demonstrated their commitment to be the first […] More

  • Deutsche Bank Taps Social Customer Care Banking

    Deutsche Bank Taps Social Customer Care Banking [Twitter Facebook]

    Deutsche Bank taps social customer care banking via social networking sites. Users can reach the bank from 0800 to 2000 on Facebook and Twitter for their services and concerns. The bank is a complimentary service that includes investment contracts, remittances, and other banking business. Deutsche Bank (@DeutscheBank) publishes valuable tips and information about service issues in […] More

  • BBVA's Social Media Community Tops 3.7M Twitter Followers Facebook Fans

    BBVA’s Social Media Community Tops 3.7M Twitter Followers Facebook Fans

    BBVA‘s social media banking community tops 3.7 million members: 1 million Twitter followers and 2.7 million Facebook fans, 105 million views on youtube. The bank’s YouTube channels have also recorded over 105M views. The bank has currently 131 profile accounts in Twitter, YouTube, Facebook, Google+, and LinkedIn in 12 countries. BBVA (@bbva) uses social media to […] More

  • Top News Social Media Financial Services Daily #1 on Visible Banking

    7 Unmissable News Social Media In Financial Services Today #1

    7 Top Daily News on Social Media in Financial Services (06 December 2012): social customer service on twitter, social banking customer, CIMB’s facebook banking. Since 2007, we’ve curated the best social media in financial services news and initiatives worldwide.  We aim to publish on daily basis our selection of the top social media news in our […] More