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  • Irene Van Den Brink InShared Insurance Self Servicing Online Robots

    InShared Insurance: Self Servicing via Online Robots [INTERVIEW]

    In my video interview, Irene Van Den Brink – Director Business Development at InShared insurance tells us how their online robots drive self servicing.  EFMA Distribution Summit 2015. In March 2015, I was delighted to deliver my 10th speaking engagement for the European Financial Marketing Association (EFMA) as part of the Digital Banking and Social Media stream […] More

  • Digital Banking Social Media EFMA Distribution Summit 2015

    Digital Banking and Social Media at EFMA Distribution Summit 2015

    Visible Banking’s Christophe Langlois will share his expert views on digital banking and social media at the European Financial Marketing Association (EFMA) Distribution Summit 2015. This is another exciting week: following my session at the Financial Services Forum’s ‘Annual Member’s Conference: Customers are Setting the Business Agenda‘ on Tuesday, I will head to London Gatwick […] More

  • SAP Financial Services Forum London 2014

    Top Keynote Speakers: SAP Financial Services Forum London 2014

    VisibleBanking.com’s Christophe Langlois was invited to join the line up of top keynote speakers at the SAP Financial Services Forum 2014 and discuss the business impact of social media on customer experience. Following a few successful speaking engagements with them over the years, SAP invited me to deliver the final keynote session on the first […] More

  • Fun Social Media Logos

    86% of US Insurers Will Invest More in Social Media in 2015

    A recent Moody’s survey of US life insurers and P&C insurers revealed that 86% of them expect to increase their social media insurance presence in 2015. Following a recent LIMRA survey confirming that almost every US life insurance firm has a social media program, Moody’s released the results of their own survey on social media […] More

  • AAMI Insurance Launches Imaginary Car Contest #Drivewaying

    AAMI Insurance launched a social media contest, #drivewaying, inviting Australians to drive an imaginary car. This morning, I came across this YouTube video, ‘AAMI Insurance – Win A Mini by #Drivewaying with Hamish & Andy‘. In the video, AAMI Insurance introduces its latest social media contest #Drivewaying which is defined as “the act of sitting in an imaginary […] More

  • LIMRA Social Media Survey Life Insurance

    Almost Every Life Insurance Firm Has a Social Media Program [SURVEY]

    LIMRA published the results of their annual social media insurance survey: 93% of life insurance firms have a social media program, compliance is less of a challenge. LIMRA, one of the largest association of life insurance and financial services professional globally, published the results of their annual social media insurance survey. 7 Key insights 93% […] More

  • 25 First Tweets Top 50 Insurance Twitter Accounts

    25 First Tweets from the Top 50 Insurance Firms on Twitter

    I put together a list of first tweets from 25 top insurance twitter accounts including New York Life, American Family, HDFC, Progressive and Axa. To celebrate its 8th anniversary, the twitter team cleverly released a discovery tool displaying the very first tweet for any given live account. You can follow the conversations on twitter using […] More

  • Nationwide Insurance Reaches 100k Twitter Followers with Nascar Nationwide

    Social media insurance. In September 2013, Nationwide Insurance reached a major milestone with 100k twitter followers for their Nascar Nationwide twitter account. My Visible Banking Team now tracks 3,000+ twitter accounts (banking, insurance, investment, cards and payments) globally: over 18 million twitter followers from 88 countries (1st September 2013) Congratulations to Nationwide insurance (@NASCAR_NNS) for recently reaching no less than 100,000 twitter followers! […] More

  • American Family Facebook Page Social Media Insurance

    Social Insurance Customer Rates American Family’s Facebook Page 7/10

    Social media insurance. The Visible Banking team invited an insurance customer and social media user to review the American Family Insurance facebook page. If you are a regular reader of the Visible Banking blog, you know how keen I always am to find more valuable and insightful ways to cover social media in financial services. […] More