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  • BPI Bankers Online Facebook App - Customer Voice

    BPI Customer Gives 6/10 To Its ‘Bankers Online’ Facebook App

    In her guest article, Diana – a real banking customer based in the Philippines – shares her views on BPI’s ‘Bankers Online’ App on Facebook.  She explains why she only gave it a 6 out of 10. In March 2012, I announced the launch of the ‘Voice of the Customer’ series on VisibleBanking.com.  If you […] More

  • BPI Facebook Bankers Online App

    BPI Latest Major Bank To Tap Social Customer Care on Facebook

    Bank of the Philippine Islands (BPI) adds a Facebook Customer Care in their lists of services. This social customer care app named ‘BPI Bankers Online’ promotes financial literacy by answering questions fielded by clients of the bank or not. Another bank has joined the social media banking craze. The Ayala-led Bank of the Philippine Islands […] More

  • US Champions Mobile Banking Push for the Unbanked in the Philippines

    The United States Agency for International Development is set to launch a mobile banking project aimed at unbanked Filipinos and increasing the access to financial services. A statement from the US Embassy in Manila said that Maura O’Neill, USAID Chief Innovation Officer and Senior Counselor to the Administrator, is in Manila from September 9 to 12 to […] More