More articles

  • Customer Gives 5/10 to Nationwide’s Social Media Presence

    As part of our Customer Voices series, we asked a real customer banking with Nationwide Building Society in the UK to review their social media presence.  His score was 5/10.  His verdict: ‘a good start, but a long way to go’. I joined Nationwide Building Society as a personal banking customer in 2001; a refugee […] More

  • YourMoney.com – Awards 2006

    Please find below the winners of the annual Awards ceremony organized by YourMoney.com. I have just listed the winners of the online categories. * Best online student banking provider -> smile.co.uk * Online motor insurance provider -> churchill * Online pet insurance provider -> Sainsbury’s Bank * Best online mortgage provider -> Halifax * Best […] More

  • Online Fraud and Phishing

    In December 2006, the FSA said they were very concerned about the growth of phishing. Phishing involves using fake websites to lure people into revealing their bank account numbers. Fraudster will send you an email, which at first glance, will look like it has come from Bank XYZ. You will be asked to click on a […] More