Interviews
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Google’s Head of Luxury & Finance talks Digital Transformation, Insurance Innovation
Insurance innovation. Swiss Re interviewed Sandra Emme, Google’s Industry Head – Luxury & Finance, on the topic of digital transformation across industries. The Swiss Re Centre for Global Dialogue recorded a video interview with Sandra Emme (@pauaflaua) at their recent event in Hong Kong on the topic of insurance innovation: ‘Next Generation Insurance Customer – LIFE […] More
Kotak Bank’s Twitter Strategy: ‘Hashtag Banking’ [INTERVIEW]
In my video interview, Deepak Sharma – Kotak Mahindra Bank’s Head of Digital Initiatives talks about their twitter strategy via ‘hashtag banking’. EFMA Distribution Summit 2015. In March 2015, I was delighted to deliver my 10th speaking engagement for the European Financial Marketing Association (EFMA) as part of the Digital Banking and Social Media stream of their […] More
Jim Marous on the Digital Banking Report [Branch Banking Innovation]
In my video interview, Jim Marous from The Financial Brand, talks us through the Digital Banking Report edition on ‘Bricks and Clicks’. EFMA Distribution Summit 2015. In March 2015, I was delighted to deliver my 10th speaking engagement for the European Financial Marketing Association (EFMA) as part of the Digital Banking and Social Media stream […] More
CheBanca! Digital Banking: New Skills and Capability Needed [INTERVIEW]
In my video interview, Roberto Ferrari – CheBanca!’s General Manager, lists the new skills needed to drive digital banking and design superb customer experiences. EFMA Distribution Summit 2015. In March 2015, I was delighted to deliver my 10th speaking engagement for the European Financial Marketing Association (EFMA) as part of the Digital Banking and Social […] More
YOUTH BANKING What’s Frank by OCBC Bank? [INTERVIEW]
In my video interview, Jin Zwicky – VP Experience Design at OCBC Bank tells us more about ‘Frank by OCBC’, a fresh brand focused on youth banking. EFMA Distribution Summit 2015. In March 2015, I was delighted to deliver my 10th speaking engagement for the European Financial Marketing Association (EFMA) as part of the Digital Banking […] More
InShared Insurance: Self Servicing via Online Robots [INTERVIEW]
In my video interview, Irene Van Den Brink – Director Business Development at InShared insurance tells us how their online robots drive self servicing. EFMA Distribution Summit 2015. In March 2015, I was delighted to deliver my 10th speaking engagement for the European Financial Marketing Association (EFMA) as part of the Digital Banking and Social Media stream […] More
CheBanca! Banking on Digital Commerce [INTERVIEW]
In my video interview, Roberto Ferrari – CheBanca!’s General Manager, confirms the importance for banks to embrace digital commerce. EFMA Distribution Summit 2015. In March 2015, I was delighted to deliver my 10th speaking engagement for the European Financial Marketing Association (EFMA) as part of the Digital Banking and Social Media stream of their EFMA […] More
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Banca Widiba: Banking on Reviews, Customer Empowerment
In my video interview, Marco Marazia – Banca Widiba’s !’s Head of Business and Offers talks us through their focus on empowering the customer via transparency. EFMA Distribution Summit 2015. In March 2015, I was delighted to deliver my 10th speaking engagement for the European Financial Marketing Association (EFMA) as part of the Digital Banking and Social Media […] More
Wells Fargo: CISOs are Supporters of innovation
According to Wells Fargo’s CISO Rich Baich, Chief Information Security Officers are part of the business growth and innovation and not just bottleneck. In an interview with ComputerworldUK where they were discussing the role of Chief Information Security Officer at Palo Alto Network’s 2015 Ignite conference, Wells Fargo‘s Rich Baich said that the security teams allow […] More
The Importance of Digital Innovation in Private Banking [INTERVIEW]
In her interview with Euromoney Magazine, Citi Private Banking’s COO, Dena Brumpton highlights the importance of digital innovation and client experience in wealth management. Euromoney Magazine recently published the short video above as part of the Euromoney Innovations in Wealth Management Awards. Dena Brumpton: “Innovation in private banking is critical and the bottom line is it’s […] More
