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  • Irene Van Den Brink InShared Insurance Self Servicing Online Robots

    InShared Insurance: Self Servicing via Online Robots [INTERVIEW]

    In my video interview, Irene Van Den Brink – Director Business Development at InShared insurance tells us how their online robots drive self servicing.  EFMA Distribution Summit 2015. In March 2015, I was delighted to deliver my 10th speaking engagement for the European Financial Marketing Association (EFMA) as part of the Digital Banking and Social Media stream […] More

  • Chief Information Security Officer CISO

    Wells Fargo: CISOs are Supporters of innovation

    According to Wells Fargo’s CISO Rich Baich, Chief Information Security Officers are part of the business growth and innovation and not just bottleneck. In an interview with ComputerworldUK where they were discussing the role of Chief Information Security Officer at Palo Alto Network’s 2015 Ignite conference, Wells Fargo‘s Rich Baich said that the security teams allow […] More

  • Deutsche Bank Launches “Meine Bank” App for Apple Watch

    Deutsche Bank became the latest financial institution to tap the smartwatch craze with the launch their mobile banking app for the Apple Watch, “Meine Bank”. Deutsche Bank announced the availability of an Apple Watch flavour of their mobile banking app, “Meine Bank“. Deutsche Bank joins the likes of CommBank in Australia and Tangerine in Canada […] More

  • USAA Pilot Drones Insurance Claim Management

    AIG and USAA to Pilot Drones for Insurance Claim Management

    AIG and USAA, two insurance innovation leaders, are about to start experimenting with drones to speed up the claim management process. The Federal Aviation Administration has approved USAA’s plan to test unmanned aircraft system aka drones to help speed up the review of insurance claims from the members after a natural disaster. USAA has become […] More

  • ANZ Bank Innovation Cocreation Banking Customer

    ANZ Bank Innovation: Co-Creation in the Consumers World

    The Australian Market & Social Research Society presents the results of ANZ Bank’s co-creation effort which turned the customer into a driving force in the banking innovation process. The Australian Market & Social Research Society (AMSRS) is a non-profit professional membership body having more than 2,000 market and social research professionals as members who have dedicated their […] More

  • The State of Bitcoin Q1 2015 CoinDesk

    The State of Bitcoin in April 2015

    In its latest The State of Bitcoin report, CoinDesk reveals the key trends, challenges, and opportunities in FinTech with bitcoin in Q1 2015. CoinDesk has recently announced the State of BitCoin Q1 2015 report that is focused on the key events in the bitcoin ecosystem in the first quarter of 2015. In the first quarter, […] More

  • Lloyds Banking Group Skills Digital Champions Go ON UK

    Lloyds Will Train 20,000 ‘digital champions’ by 2017

    Lloyds Banking Group announced its commitment to train 20,000 ‘digital champions’ by 2017 to empower its customers online and on mobile with better digital skills. Last week, Lloyds Banking Group has announced that one in every four of their colleagues will be dedicated to helping people and institutions use the internet to improve their digital […] More

  • Digital Banking Social Media EFMA Distribution Summit 2015

    Digital Banking and Social Media at EFMA Distribution Summit 2015

    Visible Banking’s Christophe Langlois will share his expert views on digital banking and social media at the European Financial Marketing Association (EFMA) Distribution Summit 2015. This is another exciting week: following my session at the Financial Services Forum’s ‘Annual Member’s Conference: Customers are Setting the Business Agenda‘ on Tuesday, I will head to London Gatwick […] More

  • Lloyds Banking Group Digital Innovation Culture Manager

    Lloyds Banking Group Hires Digital Innovation Culture Manager

    Lloyds Banking Group demonstrates its commitment to create best-of-breed digital products and services by adding a Digital Innovation Culture Manager to its growing innovation team. In the last couple of years, Lloyds Banking Group has demonstrated its strategic commitment to push the digital transformation envelope in order to become the UK leader in digital banking with […] More

  • SAP Financial Services Forum London 2014

    Top Keynote Speakers: SAP Financial Services Forum London 2014

    VisibleBanking.com’s Christophe Langlois was invited to join the line up of top keynote speakers at the SAP Financial Services Forum 2014 and discuss the business impact of social media on customer experience. Following a few successful speaking engagements with them over the years, SAP invited me to deliver the final keynote session on the first […] More