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  • Interview with Mark Mullen, first direct’s CEO, on Social Media in Banking (Part 2)

    Interview Part 1 – Interview Part 2 Since pretty much the launch of the Visible Banking blog back in February 2007, I’ve been following first direct’s activity in the social media space. I believe my first video comments on the most recommended UK bank was about first direct interactive (July 2007). First direct is unarguably the most experimental UK bank in […] More

  • Interview with Mark Mullen, first direct’s CEO, on Social Media in Banking (Part 1)

    Interview Part 1 – Interview Part 2 Since pretty much the launch of the Visible Banking blog back in February 2007, I’ve been following first direct’s activity in the social media space. I believe my first video comments on the most recommended UK bank was about first direct interactive (July 2007). First direct is unarguably the most experimental UK bank in the social media […] More

  • Two Years After First Direct, HSBC UK Launches its Social Media Newsroom

    A few minutes ago, I received an email from Betony Taylor – Media Relations Manager at HSBC to inform me of the long awaited launch of HSBC UK’s social media newsroom. The newsroom consists of two sections: ‘Personal Finance’ and ‘Business Banking’. Basically both section share a similar layout with a main section with the […] More

  • first direct interactive

    firstdirect interactive: video review on Visible Banking In February/March 2007, fd launched their fd interactive platform which goal is to enhance the way they communicate with their clients; they want to create a community. It is an excellent initiative, but even though they use some web 2.0 features such as video & audio podcasts and a RSS feed, the content of […] More

  • YourMoney.com – Awards 2006

    Please find below the winners of the annual Awards ceremony organized by YourMoney.com. I have just listed the winners of the online categories. * Best online student banking provider -> smile.co.uk * Online motor insurance provider -> churchill * Online pet insurance provider -> Sainsbury’s Bank * Best online mortgage provider -> Halifax * Best […] More