Events
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Digital Banking and Social Media at EFMA Distribution Summit 2015
Visible Banking’s Christophe Langlois will share his expert views on digital banking and social media at the European Financial Marketing Association (EFMA) Distribution Summit 2015. This is another exciting week: following my session at the Financial Services Forum’s ‘Annual Member’s Conference: Customers are Setting the Business Agenda‘ on Tuesday, I will head to London Gatwick […] More
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Top Financial Services Speakers: European Executive Summit 2014
VisibleBanking.com’s Christophe Langlois was invited to join the line up of keynote speakers at the Financial Services Forum’s European Executive Summit 2014 and discuss the business impact of social media on customer experience. Following a few successful speaking engagements with them over the years, the Financial Services Forum invited me to contribute to the success […] More
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Top Keynote Speakers: SAP Financial Services Forum London 2014
VisibleBanking.com’s Christophe Langlois was invited to join the line up of top keynote speakers at the SAP Financial Services Forum 2014 and discuss the business impact of social media on customer experience. Following a few successful speaking engagements with them over the years, SAP invited me to deliver the final keynote session on the first […] More
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The Importance and Challenges of Trust in Omnichannel Banking [VIDEO]
In this short EFMA video, Wells Fargo’s Tim Collins highlights the importance of trust in banking and the key challenges to build it and provide it consistently in an omnichannel environment. I invite you to watch the video above with my friend Tim Collins – SVP Experiential Marketing at Wells Fargo. Tim highlights the multiple […] More
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Social Customer Experience at the Marketing Magazine Financial Services Social Media 2014
Visible Banking’s Christophe Langlois was invited by Marketing Magazine to speak about social customer experience in B2C at their Financial Services Social Media 2014 conference. A couple of months ago, the Marketing Magazine team (@MarketingUK) invited me to contribute to the 2014 edition of their annual Financial Services Social Media event. Event overview Financial Services […] More
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WRAP UP Financial Times 2014 Retail Banking Conference
Top photos and insights from the Financial Times 2014 Retail Banking Conference on digital banking, social media and innovation. The Event was sponsored by Capgemini. I just wanted to publish a short wrap up article on the Financial Times 2014 Retail Banking Conference which took place earlier this week. Despite a severe tube strike paralysing […] More
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Social Media and Digital Banking Innovation at the Asian Banker Summit 2014
Visible Banking’s Christophe Langlois was invited by the Asian Banker Summit 2014 team to speak and moderate a few sessions on social media and digital banking innovation. Last year, I had a great time contributing to the prestigious Asian Banker Summit for the first time. I delivered a keynote and joined a couple of panel […] More
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The Social Media Challenge at the FT 2014 Retail Banking Conference
Visible Banking’s Christophe Langlois will share his views on the opportunities and the challenges of social media at the Financial Times 2014 Retail Banking Conference. I’ve been invited by the Financial Times Live Team to come share my vision and my personal experience of social media banking on stage at the 2014 Retail Banking Conference, in […] More
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25 Mobile Financial Services Tweets from the Mondato Summit Europe 2014
Twitter and photo coverage from the Mondato Summit Europe 2014: mobile banking, mobile payments, hacking, social media and the future of mobility. I was invited to deliver a session on day 2 of the Mondato Summit Europe 2014, ‘The Impact of Social(Media) on Future Mobile Adoption‘. In my brand new presentation, I shared my views on the transformational […] More
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Social Media and Mobile Financial Services at Mondato Summit Europe 2014
Visible Banking’s Christophe Langlois will engage the audience on the role of social media in the adoption of mobile financial services at the Mondato Summit Europe 2014. I’ve been invited by the Mondato Team to come talk about ‘the Role of Social Networks in Future Mobile Adoption‘ and lead a roundtable discussion on social media […] More
