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  • Google’s Head of Luxury & Finance talks Digital Transformation, Insurance Innovation

    Insurance innovation.  Swiss Re interviewed Sandra Emme, Google’s Industry Head – Luxury & Finance, on the topic of digital transformation across industries. The Swiss Re Centre for Global Dialogue recorded a video interview with Sandra Emme (@pauaflaua) at their recent event in Hong Kong on the topic of insurance innovation: ‘Next Generation Insurance Customer – LIFE […] More

  • Lloyds Banking Group Digital Innovation Culture Manager

    Lloyds Banking Group Hires Digital Innovation Culture Manager

    Lloyds Banking Group demonstrates its commitment to create best-of-breed digital products and services by adding a Digital Innovation Culture Manager to its growing innovation team. In the last couple of years, Lloyds Banking Group has demonstrated its strategic commitment to push the digital transformation envelope in order to become the UK leader in digital banking with […] More

  • Top 50 Social Business Twitter Accounts

    Top 50 Social Business Twitter Accounts You Must Follow NOW [updated]

    Top 50 influential twitter accounts covering Social Business that you must follow now and you’d love to count as twitter followers including Vanessa DiMauro, Glen Gilmore and Andrew Grill. (updated on 04/09/14) As part of my top social business influencers series, I put together my own list of top 50 social business twitter accounts. There is no […] More

  • SAP Financial Services Forum London 2014

    Top Keynote Speakers: SAP Financial Services Forum London 2014

    VisibleBanking.com’s Christophe Langlois was invited to join the line up of top keynote speakers at the SAP Financial Services Forum 2014 and discuss the business impact of social media on customer experience. Following a few successful speaking engagements with them over the years, SAP invited me to deliver the final keynote session on the first […] More

  • Social Business Performance Scale Leader Networks

    50% of Firms Don’t Differentiate Social Media Marketing from Social Business [STUDY]

    50% of firms don’t differentiate social media marketing from social business: ten top insights from the 2014 social business benchmark study by the Leader Networks. The Leader Networks released the results of the 2014 edition of their social business benchmark study. Those results demonstrate once again that marketing still largely dominates the social media budget in most […] More

  • Citi Private Banking Dena Brumpton Digital Innovation Wealth Management

    The Importance of Digital Innovation in Private Banking [INTERVIEW]

    In her interview with Euromoney Magazine, Citi Private Banking’s COO, Dena Brumpton highlights the importance of digital innovation and client experience in wealth management. Euromoney Magazine recently published the short video above as part of the Euromoney Innovations in Wealth Management Awards. Dena Brumpton: “Innovation in private banking is critical and the bottom line is it’s […] More

  • CMOs Time Digital Transformation Accenture Interactive

    CMOs Will Spend 75% of Marketing Budget on Digital [INFOGRAPHICS]

    Infographics.  In their recent Digital Transformation study, Accenture reveals that CMOs would spend up to 75% of their marketing budget on digital by 2019. More than a third (35%) of senior marketing professionals believe that digital marketing will account for more than 50% of marketing spend by 2019, according to a new report from Accenture.  37% […] More