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Online Retail Banking Services 2008 – interview with Robin Nakamura, SVP eBusiness at First National Bank

I have been invited to be the Chairman of the Online Retail Banking Services 2008 conference in New York.

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Interview with Robin Nakamura, SVP eBusiness at First National Bank
It was great to catch up with the excellent Robin Nakamura. I met Robin for the first time in March 2007 at the online_banking_summit_2007conference where we were both speaking.
Both times, her presentations were best-of-the-show. Congratulations Robin!

Robin is an advocate for customer experience excellence, transparency, and customer advocacy.

 

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Written by Christophe Langlois

Based in London, Christophe is an entertaining social media keynote speaker and a trusted advisor to the global financial services industry on the topics of social media, social business and digital innovation.

Christophe has contributed to over 140 events in 18 countries.

Currently, Christophe is 'Social Media Senior Managing Consultant' at IBM Interactive Experience. He's also a Digital Advisor at the Financial Services Forum and the Moller Centre (part of the Churchill College in Cambridge).

Christophe's views on VisibleBanking.com are his own, not necessarily his employer's.


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Online Retail Banking Services 2008 – interview with Guardian Analytics

Wednesday 4th June – Issue with the display of the Visible Banking blog