On 11th October, I contributed to Next Bank Europe which assembled a superb line up of speakers, including OCBC Bank’s inspiring Jin Zwicky. I recorded the short Q&A session following her presentation on driving simplicity in financial services.
I will publish on Visible Banking the 14 videos I recorded at Next Bank Europe in Rome (a mix of Q&As on stage and video interviews -public and unlisted-).
I invite you to watch the Q&A session on simplicity in financial services which followed Jin’ presentation.
So, how do you find Jin’s vision of simplicity in the financial services industry? How simple is your bank’s customer experience today? Did you attend, or follow on twitter, Next Bank Europe 2012?
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