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Links 19-25 July 2010 – Social Media News in Banking, Finance, Insurance

Please find below 17 blog posts and articles you may have missed last week.

Banking
24% of Bank Customers in Germany are Happy to Communicate with their Bank on Twitter or Facebook (by Visible Banking)
The 5 Stages of Social Media Grief (by Brett King)
5 Banking Regulations Affecting Social Media Compliance (by Continuity Control)
The ROI of Social Media Marketing: More than Dollars and Cents (by Augie Ray)
Civic Banking 2.0: Caja Navarra Adds Sharing Features to Make its Content (a bit) More WOM Friendly (by Visible Banking)
PFM And The Online Banking Hierarchy (by Ron Shevlin)
Banks and Social Media: Banks Lagging Their Customers (by Kevin Funnell)
How to Market Banking to Gen Y (by Damian Davila)
Facebook Flash #3 – Content Strategy, Detractors on Twitter, American Express = Smart, Social Media = Don’t Think Campaign! (by Visible Banking)

Insurance
The Growing Risks of Social Media (by Kathleen Ellis)
How PEMCO uses social media to connect with local fans (by Andy Sernovitz)
Banking Web 2.0 – How the major card issuers look at Social Media phenomenon? (by Adrian Niculescu)
Nationwide has World’s Greatest Spokesperson in the World, and Armpit Jingles (by N Brown)
Insurance Providers Testing the Waters in Pool of Social Media, Reports Mintel Comperemedia (by Mintel)
Social Media Searches And What They Mean To Your Case (by Joe Bornstein)
The 3 S’s of Social Media in Insurance – Sense-Share-Serve (by Nirav Bhagat, Punita Gandhi and Anand S. Rao)

Finance (Investment / Asset / Fund Management)
IFAs encouraged to use social media to boost their business and aid clients (by Ray Clancy)

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Written by Christophe Langlois

Based in London for almost a decade, Christophe is an entertaining fintech marketing keynote speaker and a trusted advisor to the global financial services industry on the topics of digital marketing, innovation and B2B social media.

Christophe has contributed to over 140 events in 18 countries.

Currently, Christophe is advising a number of fintech startups on marketing and growth hacking and he is the Chief Marketing Officer of The Fintech Power 50, an exclusive annual programme helping fintech scale-ups to accelerate their growth globally.

Christophe's views on VisibleBanking.com are his own.

Another Angry Customer Using Social Media: PeoplesPops’ Blog Post and Tweets Against Chase Bank (Video)

Links 26-31 July 2010 – Social Media News in Banking, Finance, Insurance