Deutsche Bank just released a video on YouTube promoting its social customer care activity on twitter and facebook.
Earlier this week, the German bank published a short video promoting those two social assets, ‘Deutsche Bank Customer Service. Now on Twitter and Facebook!‘.
About Deutsche Bank’s social customer care
Having launched a customer service channel on Twitter in November 2012 (@deubaservice), Deutsche Bank has also extended its services for private and business clients in Germany to Facebook. It is now possible to ask questions about Deutsche Bank products and services direct via our social media channels.
Please note: These channels are for clients who have accounts in Germany. The channels are primarily in German, but questions and comments made in English will be responded to in English.