Wells Fargo bank invites its facebook fans -and banking customers- to flag the innovative features they’d like to find in their stores design. Simple banking crowdsourcing in action.
Last week, my team noticed a cover header update on the official Wells Fargo facebook page which now counts over 500,000 fans.
With ‘Let’s Talk About That‘, the US bank is currently inviting its banking customers and facebook fans to share their feedback and their suggestions on Wells Fargo’s banking channels, products and services.
- The Lab: AIB Bank Opens First Digital Banking Store [Innovation]
- The World’s Most Innovative Bank Taps Peer-To-Peer, Crowdsourcing, Social Media [VIDEO]
- RBS Banks On Open Banking Innovation With Ideas Bank [Crowdsourcing]
Here, I would like to point out a facebook wall post on banking branch design innovation: ‘Let’s Talk About That: You’re the designer. What features or functions do you like at Wells Fargo stores? What would you like to see added? Let us know.‘
Ten days after publication, on 27th April, the wall post counts 72 fan comments and only two comments from the Wells Fargo team.