Social Customer

Home Social Customer
crowdfunding crowdinvesting

Germany Gets Tougher on Crowdfunding Rules

The German government will publish new rules for companies looking to raise funds through online crowdfunding platforms to protect the investors from frauds while still...
Barclays Skeptic Customers Mobile Banking Experiment

Barclays Convinces Skeptic Mobile Banking Customers [VIDEOS]

Barclays bank aims to convince banking customers of the value of mobile banking with a tactical video marketing experiment tapping a limited form of...

Another Angry Customer Using Social Media: PeoplesPops’ Blog Post and Tweets...

The voice of the customer banking. Another Angry Customer Using Social Media: PeoplesPops' Blog Post and Tweets Against Chase Bank (Video). Last week, I noticed a...

Barclaycard’s Credit Card Tapping Crowdsourcing & Gamification is Available Now

A couple of days ago, I received an email from Barclaycard US announcing that US residents could now apply for their new social credit...

Capturing & Leveraging “the Voice Of the Customer” (VOC): Are You...

If capturing and leveraging "the Voice Of the Customer" (VOC) is one of the most difficult challenges for financial institutions, it also became increasingly critical...
Top 30 Crowdfunding Twitter Accounts To Follow Curation

Top 30 #Crowdfunding Twitter Accounts To Follow [Curation]

My team found over 1,000 twitter accounts focused on #crowdfunding all over the world.  We put together a list of the Top 30 most...
Crowdsourcing Wells Fargo Bank Invites Facebook Fans Design Banking Stores

Wells Fargo Invites Facebook Fans To Design its Stores [Banking Crowdsourcing]

Wells Fargo bank invites its facebook fans -and banking customers- to flag the innovative features they'd like to find in their stores design. Simple banking crowdsourcing...
BBVA Game Facebook Banking Gamification

Banking Gamification: BBVA Game Has EXPLOSIVE Potential To Change Customers’ Habits

In his third guest article, Vincenzo – a real banking customer, an Italian living in Spain – shares his views on 'BBVA Game', BBVA's...

Featured articles