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Barclaycard’s Credit Card Tapping Crowdsourcing & Gamification is Available Now

A couple of days ago, I received an email from Barclaycard US announcing that US residents could now apply for their new social credit...
Crowdsourcing Wells Fargo Bank Invites Facebook Fans Design Banking Stores

Wells Fargo Invites Facebook Fans To Design its Stores [Banking Crowdsourcing]

Wells Fargo bank invites its facebook fans -and banking customers- to flag the innovative features they'd like to find in their stores design. Simple banking crowdsourcing...
Grow Financial Experiments with Gamification to Draw Consumers into Branches

Credit Union Taps Gamification And Augmented Reality To Attract Street Passers...

Grow Financial Credit Union is trying to lure consumers with an interactive video wall that allows them to play outside their branches and win...
ZMOT Google Zero Moment of Truth

Google’s Head of Retail EMEA on the Zero Moment of Truth

In this video, Andy Burgess - Google's Head of Retail EMEA highlights the importance of the zero moment of truth in social commerce. I invite...
BBVA Game Facebook Banking Gamification

Banking Gamification: BBVA Game Has EXPLOSIVE Potential To Change Customers’ Habits

In his third guest article, Vincenzo – a real banking customer, an Italian living in Spain – shares his views on 'BBVA Game', BBVA's...
Volksbank Buhl German CooperativeBanks Regional Crowdfunding Platforms Banking Innovation

1K German Cooperative Banks Can Now Launch Own Regional Crowdfunding Platforms

Banking innovation. Volksbank Bühl, one of the 1,100 cooperative Raiffeisen banks,  became the first German bank to offer their customers a regional crowdfunding platform. Today, Monday 29th...
P2P Insurance Customers Turn to Digital, Family and Friends for Advice

P2P: Customers Turn to Digital Insurance, Family and Friends for Advice...

P2P insurance. In a recent US survey Accenture finds that most insurance customers prefer digital insurance channels and turn to family and friends for...

Hello Bank Gives Social Customer Care Center Stage in Latest TV...

BNP Paribas' new European digital bank, Hello Bank! gives social customer care (webchat, twitter, facebook) center stage in their latest TV ads. A few days...

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