IBM NewWayToWork Big Data Analytics

IBM Future of Work: Big Data and Analytics [#NewWayToWork]

Top IBM Social Business insights on the future of work and the impact of big data and social analytics in the workplace.  #NewWayToWork Most...
Christophe Langlois Joins IBM Social Business Andrew Grill’s Christophe Langlois Joins IBM Social Business

Christophe Langlois is joining IBM as 'Social Media Senior Managing Consultant' (Financial Services, Europe). He'll work for Andrew Grill, Global Social Business Partner and...
Top Social Customer Care Quotes SocialCustServ

35 Quotes from 16 Top Social Customer Care Influencers [updated]

IBM's Guy Stephens published a collection of views from some of the top social customer care leaders.  I listed their 35 most striking quotes...
Lloyds Banking Group Digital Innovation Culture Manager

Lloyds Banking Group Hires Digital Innovation Culture Manager

Lloyds Banking Group demonstrates its commitment to create best-of-breed digital products and services by adding a Digital Innovation Culture Manager to its growing innovation...
Top 50 Social Business Twitter Accounts

Top 50 Social Business Twitter Accounts You Must Follow NOW [updated]

Top 50 influential twitter accounts covering Social Business that you must follow now and you'd love to count as twitter followers including Vanessa DiMauro, Glen...
Top CEOs Financial Services Ice Bucket Challenge

Top Financial Services CEOs Take up the #IceBucketChallenge [updated]

If Barack Obama hasn't, even top CEOs in financial services have started to accept the ALS Ice Bucket Challenge: UBS, TD Bank, Wells Fargo,...
Financial Services Forum European Executive Summit 2014

Top Financial Services Speakers: European Executive Summit 2014's Christophe Langlois was invited to join the line up of keynote speakers at the Financial Services Forum's European Executive Summit 2014 and discuss...
Top 25 Social Business Leaders TD Bank Wendy Arnott

Top Social Business Leaders: Wendy Arnott – TD Bank’s VP of Social Media

Wendy Arnott, TD Bank's VP of Social Media and Digital Marketing was recognized by the Economist Intelligence Unit as one of the top 25...
Three Streams Digital Disruption Infographic

10 Top Insights Driving the Digital Disruption [INFOGRAPHIC]

This infographic on digital disruption highlights the key results from the German digitisation consumer report 2014 published recently by Roland Berger Strategy Consultants. To...
Social Business Performance Scale Leader Networks

50% of Firms Don’t Differentiate Social Media Marketing from Social Business [STUDY]

50% of firms don't differentiate social media marketing from social business: ten top insights from the 2014 social business benchmark study by the Leader...

FinovateFall 2014: 70 Best FinTech Demos, 1,300+ Finance Professionals [DISCOUNT]

Make sure you register to FinovateFall 2014 (NYC, 23-24 September). You don't want to miss this most valuable tech event with 70 demos of...
Citi Private Banking Dena Brumpton Digital Innovation Wealth Management

The Importance of Digital Innovation in Private Banking [INTERVIEW]

In her interview with Euromoney Magazine, Citi Private Banking's COO, Dena Brumpton highlights the importance of digital innovation and client experience in wealth management. Euromoney Magazine...
Top 25 Social Business Leaders 2014 Economist IBM

The World’s Top 25 Social Business Leaders 2014 [The Economist]

In partnership with IBM, the Economist Intelligence Unit released their 2014 selection of the top 25 social business leaders globally. I thought I'd share...
AIB Bank Mobile Banking Digital

AIB Bank Reaches Mobile Banking Milestone with 500,000 Active Users

Ireland's AIB Bank has recently reached a digital banking milestone with 500,000 active mobile banking users. Last week, AIB Bank released a youtube video promoting...
TD Bank turns ATMs customer advocacy machines

TD Bank Turns ATMs into Banking Customer Advocacy Machines

#TDThanksYou. Canada's TD Bank celebrated customer appreciation day by turning its ATMs into Automated Thanking Machines to drive both customer and employee advocacy. Last week,...

Moven Bank Parodies Poor Banking Customer Experience

In this 'fun' video, Brett King's innovative Moven (bank) parodies the poor customer experience provided by traditional banks. Just in case you missed it,...

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