31% of Banks in EMEA are Already “Ready” for the Next Generation Customer. Really? (Survey by EFMA and Oracle)

The European Financial Marketing Association (EFMA) and Oracle Financial Services have just released a report based on a recent survey answered by key executives in the top 100 retail banks in EMEA like CEOs, CIOs, SVPs, Heads of Operations, General Managers and Product Managers of Youth Banking.

I invite you to download the report below.

As soon as I go through the report, I will updated this post with my comments.

Please contact me to discuss into more details: christophe.langlois@visible-banking.comtwitterlinkedin,facebook. We would be delighted to help you to successfully leverage social media, in a pragmatic way.

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Written by Christophe Langlois

Based in London, Christophe is an entertaining social media keynote speaker and a trusted advisor to the global financial services industry on the topics of social media, social business and digital innovation.

Christophe has contributed to over 140 events in 18 countries.

Currently, Christophe is 'Social Media Senior Managing Consultant' at IBM Interactive Experience. He's also a Digital Advisor at the Financial Services Forum and the Moller Centre (part of the Churchill College in Cambridge).

Christophe's views on are his own, not necessarily his employer's.

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